SUPPORT TECHNIQUE / BUGS APP WEB

#1 Ajouté par Junjunq il y a 1 décénie Reporter | Citer 

{translate}

I had tried several times today trying to log in but to no avail.. I am using a Mac, help please?

---

Junjunq Junspouse Junjunquek
Kami Hater Hates Kami

#2 Ajouté par Sywindt(Yubo) il y a 1 décénie Reporter | Citer 

{translate}

Hi Junjunq,

Are you getting any error messages?

---

Sywindt | Game Master | EN, NL, de, fr

#3 Ajouté par Junjunq il y a 1 décénie Reporter | Citer 

{translate}

It always crashes on the loading screen...

---

Junjunq Junspouse Junjunquek
Kami Hater Hates Kami

#4 Ajouté par Junjunq il y a 1 décénie Reporter | Citer 

{translate}

<<snip>>

Dernière édition par Sywindt(Yubo) (il y a 1 décénie). | Raison: Removed distressingly long crashdump

---

Junjunq Junspouse Junjunquek
Kami Hater Hates Kami

#5 Ajouté par Khandoma il y a 1 décénie Reporter | Citer 

{translate}

are you using kepersky by any chance on your pc ?

---

#6 Ajouté par Junjunq il y a 1 décénie Reporter | Citer 

{translate}

I dont think so... Missed the fireworks... :(

---

Junjunq Junspouse Junjunquek
Kami Hater Hates Kami

#7 Ajouté par Sywindt(Yubo) il y a 1 décénie Reporter | Citer 

{translate}

Hi Junjunq,

Have you tried the fixes in this post? http://app.ryzom.com/app_forum/?page=post/view/50612

---

Sywindt | Game Master | EN, NL, de, fr

#8 Ajouté par Junjunq il y a 1 décénie Reporter | Citer 

{translate}

Thank you Sywindt ^^ Im fine now!

---

Junjunq Junspouse Junjunquek
Kami Hater Hates Kami

#9 Ajouté par Khandoma il y a 1 décénie Reporter | Citer 

{translate}

You haven't missed the final fireworks there on saterday ;)

---

#10 Ajouté par Yuritau il y a 1 décénie Reporter | Citer 

{translate}

I'm unable to log in to ceb using my account info. Can I get a fix for this somehow?

---

#11 Ajouté par Sywindt(Yubo) il y a 1 décénie Reporter | Citer 

{translate}

Yuritau

I'm unable to log in to ceb using my account info. Can I get a fix for this somehow?

Do you get an error message?

---

Sywindt | Game Master | EN, NL, de, fr

#12 Ajouté par Yuritau il y a 1 décénie Reporter | Citer 

{translate}

just the "registered users only at this time" message

---

#13 Ajouté par Katla il y a 1 décénie Reporter | Citer 

{translate}

I have had issues with CeB earlier, when changing PW it is not reflected in CeB. Might want to try some of your earlier PWs?

---

#14 Ajouté par Yuritau il y a 1 décénie Reporter | Citer 

{translate}

I can say with absolute certainty that a password change is not the issue, hehe.

---

#15 Ajouté par Jarnys il y a 1 décénie Reporter | Citer 

{translate}

If I remember correctly there was a fix where you had to "change" your password to the same several (I think 3) times for CeB to work... (e.g. old pass = 123456 - change it to 123456 three times)

Don't know if it was for this issue or a similar one though... but it can't hurt, can it?

---