Beeficus
Mokoi, thank you for your response, could you please clarify what will be accepted as "conclusive evidence"? This is the issue. Due to your policy of steering well clear of OP battles, CSR's have declined to show up to "witness such activities". The topic here is the alleged use of 3rd party software to control many accounts during OP battles, to gain a substantial advantage that is proving extremely difficult to overcome.
What I have seen as well as many others cannot be explained by things like "uber gaming setups". No matter how many PC's and how much you spend on them you can only press keys on so many keyboards at once without growing extra arms. We feel that If it was witnessed from our point of view it would be undeniable.
If you have submitted your evidence, and it is not something that could be tampered with (sadly, I wouldn't discount that from some people in this game), then it will be dealt with. That doesn't mean what you believe to be conclusive and rock-solid evidence really -is- rock-solid and conclusive. It could simply be that there are players who are more capable than you are or more capable than you think possible. Try playing some Koreans in Starcraft for a good example of that.
The CSRs also have the benefit of non-interested third party, meaning they aren't emotionally charged from winning or losing outpost battles, and probably aren't interested in cats at all either. From that perspective, things can look quite different.
Unless, of course, you are claiming something else ... ? But even with that, this isn't the forum for making such claims. If you have issues with the CSRs, there's an email address (which escapes me) that you can use for complaints about CSRs.
The forums is not the way to resolve any potential rules-breaking issue. We do not live by mob rule here, and things are not decided by the court of public opinion. This is not Wall Street -- even there, you see how well that's working.
Submit your proof and accept that the CSRs are doing their jobs.
If you don't believe that to be true, take evidence of CSR misconduct or favouritism to the next level, and trust that those contacts will do their jobs.
If you STILL don't like what's happening, maybe it's not something wrong with the players, the CSRs, or the game.
Now, please, follow the rules and stop the drama.