TECHNICAL SUPPORT / WEB APPs BUGS

#1 Añadido por Bitttymacod 1 década hace Reportar | Citar 

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The last couple of days I have started up Ryzom and after entering my password there will be a longer than usual delay followed by a box

Error: error (4000)
[Help] [OK]

Help leads to nothing that helps me with error (4000). However, if I click on [OK] and then hit Connect again, it connects just fine.

What is it and why has it suddenly appeared?

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Remembering Tyneetryk
Phaedreas Tears - 15 years old and first(*) of true neutral guilds in Atys.
(*) This statement is contested, but we are certainly the longest lasting.
<clowns | me & you | jokers>

#2 Añadido por Firstdo 1 década hace Reportar | Citar 

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This happens to me as well, now its becoming every time i log In i have to do it twice.. Only started happening recently.

#3 Añadido por Bitttymacod 1 década hace Reportar | Citar 

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I had one logon yesterday when it didn't happen, but it's been consistent since.

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Remembering Tyneetryk
Phaedreas Tears - 15 years old and first(*) of true neutral guilds in Atys.
(*) This statement is contested, but we are certainly the longest lasting.
<clowns | me & you | jokers>

#4 Añadido por Sywindt(Yubo) 1 década hace Reportar | Citar 

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The 4000 error series seems to be related to the ring session manager. As the ring has been disabled for now, it could be that it's trying to connect and failing.

I don't how to prevent this but I'll investigate a bit more.

Última edición por Sywindt(Yubo) (1 década hace)

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Sywindt | Game Master | EN, NL, de, fr

#5 Añadido por Bitttymacod 1 década hace Reportar | Citar 

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still happening...

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Remembering Tyneetryk
Phaedreas Tears - 15 years old and first(*) of true neutral guilds in Atys.
(*) This statement is contested, but we are certainly the longest lasting.
<clowns | me & you | jokers>

#6 Añadido por Vourac(arispotle) 1 década hace Reportar | Citar 

#7 Añadido por Crailus 1 década hace Reportar | Citar 

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samesies

#8 Añadido por Sywindt(Yubo) 1 década hace Reportar | Citar 

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Bitttymacod and others that get this error,

Can you send a client.log of a failed login session to support-ee@ryzom.com please? 

Please delete your client.log first, then log in so that the log contains only relevant information.

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Sywindt | Game Master | EN, NL, de, fr

#9 Añadido por Firstdo 1 década hace Reportar | Citar 

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Sywindt

Bitttymacod and others that get this error,

Can you send a client.log of a failed login session to support-ee@ryzom.com please? 

Please delete your client.log first, then log in so that the log contains only relevant information.

I'll do that now, may I note that this is account related 2/4 of the accounts I often use this happens to, and even on different computers.