Runtime error on teleporting to Yrkanis - TECHNICAL SUPPORT / WEB APPs BUGS

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Foros » TECHNICAL SUPPORT / WEB APPs BUGS » Runtime error on teleporting to Yrkanis

#1 Añadido por Komissa(arispotle) 1 década hace Reportar | Citar [en]

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Hi all,

yesterday during the marauder event at Yrkanis I tried to port from Silan to Yrkanis. And got a runtime error (game crash) in the middle of loading.

I decided to log my other account who was already on mainland (Fairhaven) and tried to port to Yrkanis using a pact - same result - runtime error and crash :(

The worst thing however is that whenever i try to log any of those two chars from 2 accounts i get a runtime error again.

No Ryzom for me :( *cry*

need help asap.
thx

#2 Añadido por Meagon 1 década hace Reportar | Citar [en]

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Oh no! That's no good. I remeber occasionally having an issue where i crash from ryzom with a runtime error and then it keeps on doing it and not allowing me to log back on.
What fixed the issue was a computer restart for me. Maybe try that? I'm terrible with computers so I'm not very helpful... :/

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Meagy :)
Spirit of Atys
High Officer of Spiritus Artificis
Never argue with an idiot; they will just drag you down to their level, and beat you with experience.

#3 Añadido por Sywindt(Yubo) 1 década hace Reportar | Citar [en]

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Hi Komissa,

What OS are you using? If you are on Mac then please have a look a the solutions posted here

You could be running into the "microvegetation" issue.

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Sywindt | Game Master | EN, NL, de, fr

#4 Añadido por Komissa(arispotle) 1 década hace Reportar | Citar [en]

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I am running Win XP.
and no restarts don't help.

Other alts seem ok tho - just those coming to Yrkanis crash with a runtime.

What if you guys just manually relocated my char from Yrkanis somwhere else?

#5 Añadido por Komissa(arispotle) 1 década hace Reportar | Citar [en]

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Here's the error message I get when prompted to file an error report

AppName: client_ryzom_rd.exe AppVer: 0.0.0.0 ModName: msvcr90.dll
ModVer: 9.0.30729.4148 Offset: 0005bea4

#6 Añadido por Sywindt(Yubo) 1 década hace Reportar | Citar [en]

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Hi Komissa,

Sure I can help with that. We'll need to coordinate this a bit however. Can you install and come on CeB please?

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Sywindt | Game Master | EN, NL, de, fr

#7 Añadido por Komissa(arispotle) 1 década hace Reportar | Citar [en]

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Yep - doing it now. Thx a lot for support ;)

#8 Añadido por Komissa(arispotle) 1 década hace Reportar | Citar [en]

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Thanks a lot for great help - Sy. All works now.

Last visit sábado 30 noviembre 09:56:38 UTC

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