Talkirc --
Web logins eat computer resources, since the connection is not passive but must be maintained. The counterpart of that is that every maintained login affects every other login. Every game I have played recently has an auto-logout timer on their website.
I agree that a "you are about to lose content" warning would be desirable (and I have seen it implemented, so it's also possible). I hope that you get some response on that. I don't know why there isn't a "remember me" button, but it wouldn't necessarily help in this particular situation since it is just an "auto-login-on-contact" and posting is not "contact". (I'm not completely sure on this.)
However, this behavior is known, has been known, and is not new. Furthermore there are remarkably easy workarounds.
1) For major projects, do them in a word processor and then cut and paste them into the browser to post in the forums. The advantage of this method is that you have an archival backup copy as well.
1A) For major projects do them in GoogleDocs or other cloud-ware, then put the link in the forum post.
2) If you don't want to do that, open a second tab and refresh the forums periodically in that second tab. This counts as "activity".
3) Do your composition, then (Windows) CTRL+(click on the Home button). That will open a new tab and either show the Home page or the login. If you login, then it will see you as logged in when you switch to the old tab and post. (Obviously this is the same workaround as (2) done in a different way.)
I don't know why there is the character limit in the in game connection, but suspect that it is a deliberate move to reduce the use of the WebIG so that the connection is not a drain on the servers.
When requesting "a response", it is generally better to file a ticket ingame or write an e-mail to support@ryzom.com. I have done so many times and usually get a response within a day or so.
Bittty (Still not a CSR.)
Web logins eat computer resources, since the connection is not passive but must be maintained. The counterpart of that is that every maintained login affects every other login. Every game I have played recently has an auto-logout timer on their website.
I agree that a "you are about to lose content" warning would be desirable (and I have seen it implemented, so it's also possible). I hope that you get some response on that. I don't know why there isn't a "remember me" button, but it wouldn't necessarily help in this particular situation since it is just an "auto-login-on-contact" and posting is not "contact". (I'm not completely sure on this.)
However, this behavior is known, has been known, and is not new. Furthermore there are remarkably easy workarounds.
1) For major projects, do them in a word processor and then cut and paste them into the browser to post in the forums. The advantage of this method is that you have an archival backup copy as well.
1A) For major projects do them in GoogleDocs or other cloud-ware, then put the link in the forum post.
2) If you don't want to do that, open a second tab and refresh the forums periodically in that second tab. This counts as "activity".
3) Do your composition, then (Windows) CTRL+(click on the Home button). That will open a new tab and either show the Home page or the login. If you login, then it will see you as logged in when you switch to the old tab and post. (Obviously this is the same workaround as (2) done in a different way.)
I don't know why there is the character limit in the in game connection, but suspect that it is a deliberate move to reduce the use of the WebIG so that the connection is not a drain on the servers.
When requesting "a response", it is generally better to file a ticket ingame or write an e-mail to support@ryzom.com. I have done so many times and usually get a response within a day or so.
Bittty (Still not a CSR.)
---
Remembering Tyneetryk
Phaedreas Tears - 15 years old and first(*) of true neutral guilds in Atys.
(*) This statement is contested, but we are certainly the longest lasting.
<clowns | me & you | jokers>