Technical Support

Writing this from a machine with Windows 10 x64 freshly installed.

I downloaded the latest installer from the Ryzom website. It creates a folder with the following 3 files:

• ryzom_installer_qt_r.exe
• msvcr100.dll
• msvcp100.dll

The issue is that, if I double-click the executable, I get the following message: "The code execution cannot proceed because MSVCR120.dll was not found.", after which the installer stops.

Some forums suggest installing the redist package for Visual Studio 2013. I did that, and I do have a copy of the file in c:\windows\system32. The Ryzom installer doesn't detect its presence there.

If I copy msvcp120.dll manually to the folder with the Ryzom installer, I just get a message "The application was unable to start correctly (0xc000007b)".

Any thought welcome, I have exhausted my own ideas.