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If you want to access to the archive of the old support forum, it's here.

Somebody brought up the idea of making a FAQ for in game. I know there are a few out of game, but there isn't one here yet and together a few of us came up with some of the questions we find people wondering about or asking quite often and answered them to the best of our ability. I've also created an acronym guide (coming soon) for those feeling confused but don't want to ask.

Silan

Are there range weapons on silan?
Range weapons are only available on the mainland.

When should I leave silan? Should I be a certain level?
There isn't a specific level that is best. You just need to have a basic understanding of the game. Silan is for learning the basics so hopefully you won't be so confused while entering ryzom. It has quite a few unique qualities that take some getting use to. It is recommended that you do most if not all of the missions on silan. Plus the extra experience points are helpful.

Can I return to silan?
No, once you leave you cannot come back. This is why it is important to learn all you can from silan. You could of course make a new character and go back if you really wanted or needed to.

Gear/Weapons

Can I repair my gear?
Nope, you just replace it once it breaks. Gotta keep the crafters in business!

When is the best time to use light/medium/heavy armor?
Light armor is most often used for magic and digging. Heavy armor is best for melee uses. Heavy armor has malus on it which causes your credits to increase is use so you will be wasting a ton of hp/sap/focus while in it. Medium armor can be used for both magic and melee (not recommended for digging because of malus). It has the benefit of giving you extra protection, but also it has some malus so it will harm your stats a bit more than light. For crafting it is best to wear no armor because as you craft it harms the hp of your gear (also jewels).

Can I dual wield weapons?
You can with certain weapons. You can have a 1h sword and dagger or two daggers.

Storage/Animals

Can I increase my bag size? What additional storage is available?
Your bag size stays the same no matter what. You can buy three packers and a mount. Packers have 500 bulk, mounts 300bulk. Apartments are also available to paid accounts with 2,000 bulk, and guild halls have 10,000 bulk. None of these are available on silan and packers and mounts can be bought at the stable boy.

Can my packers and mounts die?
Yes they can die a few ways. Gassing or exploding under a mektoub will harm it's HP and often enough kill it. Other ways would include Area of Effect (AoE) from tribes or mobs. Your animals will recover their health overtime. The safest place for them is inside the stables.

What happens when my animals run out of satiety/need food? Will it die if it doesn't get it?
Your animal will just stop running and only be able to walk. If there is a forage bale in its inventory then it will eat it once it needs it. Forage bales are available at the stable boy. You can force feed your animals by putting them in the stables and having the stable boy feed them.

How can I see my mount's stats and get it in and out of the stables?
Press shift+p to see your animals window. The first bar is red (only visible when out of stables) and is your animals health bar. The second bar is the satiety or hunger. The third bar is its bulk, how full/empty it is. You can right click on the animals name and have it enter/leave stables, follow you, stop, or free it. Do not hit free unless you want to get rid of it because you won't be able to get it or the items on it back.

Miscellaneous

How can I see what level I am?
Push "b" for your actions window. You aren't just one level on ryzom. You have multiple levels per skill.

What is the level cap?
You can level 63 skills up to level 250.

Can I jump?
No, the only thing close to jumping is /alert.

Is there a way to bind looting to a key
Unfortunately, no.

What are the disadvantages to a free to play (F2P) account?
On a free account you can only level your skills up to 125 instead of 250. You can still use and can get rid of death penalty with maxed skills. In addition, your storage is limited. You can only gain access to the storage in a mount. Items cannot be removed from apartments or guild halls on free accounts. They also do not receive permacats which double your xp continuously.

How can I invite somebody to team from a distance?
Just type "/invite {name}"

Why is there no pointer on my compass for my mission?
You can right click on the compass and in the drop down menu go to missions and select the mission you want, but not all missions have a pointer. You have to pay attention to what the mission giver says and find it on your own.

How can I report a bug or player?
On your player bar there is a question mark icon labelled "Help..." under the drop down menu click support and you choose a catergory. Explain the situation the best you can. Screenshots are very helpful.

What is a CSR? How can I contact one?
A CSR is a customer service representative. These few people are volunteers taking the time to help us with any issues we come in contact with. They can be contacted through tickets, checking in game with "/who gm", through email, and through the support chat called Freenode.You can access the channel via an irc client: ircs://chat.freenode.net/ryzomsupport or via your web browser: #ryzomsupport by typing a nickname and channel #ryzomsupport.

Can I exchange my actions for skill points? Will I run out of skill points?
You buy an action and you keep it. There are enough skill points to buy every skill in the end in fact you will have thousands left over. You cannot mess up.

How should I spend my skill points?
There is no best way to spend them but it is wise to invest in your characteristic upgrades such as constitution, strength, wisdom, etc.This helps your HP, sap, and other stats and your ability to wear certain gear.

Is there a faster way to travel? How can I get to a different continent on the mainland? What is a trek?
On the mainland you can get teleporter pacts. These cost 10,000 dappers and you have to rebuy them as you use them so don't forget! To get to different areas to get these teleports you have to walk (or run) there. Most often a trek is needed. A trek is where a group of people run around atys together with a purpose of getting a new player to the different lands. This is the easiest and least deadly way of getting to new lands.

What's the difference between the Karavan and the Kami? Do I have to pick one or the other?
The only main differences are the teleporter locations and the people in them. Sometimes the teleporters are more strategic with one or the other but most times they are pretty equal. If you are one faction though you cannot use the others' teleport pacts. Of course, you don't have to pick between them you can remain neutral if you like. As a neutral you can use neutral TPs which there is one of in each region except for the prime roots and level 250 zones.

Are there guilds? When should I look for one? How should I choose?
There are plenty guilds in ryzom. All of them are unique in their own way. It is recommended you wait until the mainland to find a guild, and you can wait as long as you like. Find a guild that suits you best. Find some friends and join their guild. Maybe you have an idea what faction or race you want to join, look for one that fits that criteria. You can look through the guild registry and read up a bit.

What is death penalty?
Death penalty is what you receive after you die and respawn. The amount you get is based off of your highest level. Death penalties will stack up if you do not remove it before getting another and can stack up to ten. While you have death penalty you are not able to receive experience points and instead those points will go towards reducing your death penalty. Once the DP is gone you can get experience points again. Your death penalty will go down on its own if left alone, but it is a slow rate unless you buy accelerators for it. These can be found at kami or karavan teleporters (on mainland) and cost dappers.

What are cats? How can I get them?
Cats are a nickname for experience catalyzers. These items double your experience points gained. Cats can only be used by free to play accounts. Paid accounts have permanent catalyzers activated and cannot stack more on. They come from outpost held by guilds(not very common these days), NPC Boss loot, city welcomer missions, and are able to be bought from civilization or faction vendors with faction points (received through PvP or faction runs). To activate cats you right click them in your inventory, and to deactivate them you look in your buff/debuff window and click the catalyzer icon. They will also deactivate on a relog or if you use up that stack.

What type of PvP is there?
A few forms of PvP are present on atys. Outpost battles involve two sides fighting over an Outpost (which creates cats and flowers and outpost mats). These are held at random when a guild declares on another guild. Flagged PvP is when players tag up (click the little green sword in the corner of your stats window) and they make sides and fight. These can be spontaneous or planned ahead. Another form of PvP is just plain out duels where you challenge another person to a duel and fight to the death (can be abandoned and then rez after). There are certain areas that are PvP in the prime roots and the arena in the forest where your guild and teammates are your friends.


Contact Meagon if you think of any good questions that should be added or if you just want some help. I'm always happy to help players out.

I'll settle for "No but thank you anyway". Love requires way more.

It takes a while to get use to some of the acronyms used in atys and this is just a small list to help you get started. The list is in abc order and color coded for easier searching.

Places = Green
Actions = Yellow
Items = Purple
Titles = Blue
Mobs/NPCs = Orange
Miscellaneous = Red


#s
1H = 1-handed Weapons
2H = 2-handed Weapons

A
Affy = Affliction
AL = Autolauncher
Amp(s) = Magic amplifiers
AoD = Avatar of Destruction
AoE = Area of Effect
AoI = Abyss of Ichor
AoS = Avatar of Sorrow
Apt = Appartment
Ari(s) = Arispotle Server

B
BB = Bounty Beaches
BQ = Basic Quality

C
Cat(s) = Experience catalyzer
CC = Close Combat
CG = Celestial Guardian
CoI = Cities of Intuition
Con = Constitution
CP(er) = Careplan(er)
CSR = Customer Service Rep

D
DA = Defensive Affliction
Dap(s) = Dapper(s)
DD = Dew Drops
Dmg = Damage
DoT = Damage over Time
DP = Death Penalty
Dura = Durability

E
EF = Elusive Forest
EI = Enchanted Isle
Ele = Elemental magic
EoA = Elder of Atys
Exc = Excelent quality mat

F
FD = Forbidden Depths
FF = Flaming Forest
FG = Fleeting Garden
FH = Fairhaven
FT = Frahar Tower

G
GC =Guild Chat
GH = Guild Hall
GL = Guild Leader
GoC =Grove of Confusion
GoO = Gate of Obscurity
GoU = Grove of Umbra
GS = Green Seed
Gz = Gratz, Congratulations

H
HA = Heavy Armor
HH = Heretics Hovel
HO = High Officer
HoP = Haven of Purity
HP = Hit Points
HPM = Hits per minute
HQ = High Quality
HS = Hidden Source

I
Inv = Invulnerability or Invite

J
Jab(s) = Najab(s)
Jug(s) = Jugula(s)

K
KL = Kitin Lair
KoD (forest) = Knoll of Dissent
KoD (jungle) = Knot of Dementia
KP = Kitin Patrol
KT = Kami Tolerance

L
LA = Light Armor
LoC = Land of Continuity
LoU = Lands of Umbra
LQ = Low Quality

M
MA = Medium Armor
Mada(s) = Madakam(s)
Mat(s) = Materials
MG = Majestic Garden
MG = Maiden Grove
ML = Main Land
ML = Mind Lord
MoI = Mage of Illusion
MoL = Mage of Life
MoP = Mage of Pain
MoT = Mage of Torment
MaPA = Magic Protection Aura
MPA = Melee Protection Aura
MQ = Medium Quality
MT = Misstell

N
NPC = non-player character, non-person character, or non-playable character

O
OA = Offensive Affliction
OC = Outlaw Canyon
OO = Oflovak's Oasis
OP(s) = Outpost(s)

P
PF = Protection Factor
Plod(s) = Ploderos
PR = Prime Roots
PvP = Player versus Player
PW = Please Wait sign

Q
Q = Quality
QL = Quality

R
Rez = Resurrection
RW = Resting Water

S
SC = Scorched Corridor
SC = Sunken City
SoR = Saga of Ryzom
SP = Skill Points
SS = Screenshot
Sup(s) = Supreme quality mats

T
ToT = Trench of Trials
TOTC - Tour of the camps
TP = Teleport Pact/Alter

U
UB = Upper Bog
US = Under Spring

W
WC = Wrong Chat
WL = Wastelands
WoM = Winds of Muse

Y
Yrk = Yrkanis


Contact Meagon if I missed something or messed up, or if you just want some help. I'm always happy to help players out.

List of ryzom commands (not including emotes).

/who
A list shows up in your system info listing out the players in your region in order of oldest at top to newest at bottom.

/who gm
A list of online game masters/customer service reps will appear in system info.

/where
States your locations on atys. Words pop up on screen and appears in system info.

/time
Will state the time in your area and the UTC time in around chat.

/afk (message)
Sets your character into afk mode alerting people you are not there and you can add a message if you like such as "dinner" or "dog".

/supportChat
This will open up the ingame support chat where you can find help.

/random (number)
In around chat you will draw a number between 1 and that number.

/follow
Quick way to follow your target instead of right clicking them.

/em (custom emote message)
Creates your own emote starting with your own name. Can also use preexisting emotes and use the animation for your own emotes by just adding your own message on when typing it. /rice throws cookies.

/ignore (name)
Adds a person to your ignore list.

/invite (name)
Sends a team invite to a person.

/guildinvite (name)
Sends a guild invite to a person.

/guildmotd (message)
Sets your guild message of the day (Can only use if Guild leader or High officer).

/assist
Will target your target's target.

/target or /tar (entity/part of name)
Will target a player/mob/NPC if they are close enough. Range it works in varies. Target entity macro is more useful.

/tell (name)
Sends a private message to a player.

/universe or /u
Redirects your chat to universe channel.

/region or /r
Redirects your chat to region channel.

/say or /s
Redirects your chat to around channel.

/shout or /sh or /yell or /y
Redirects your chat to around channel in the form of a shout. Covers more distance.

/party or /team or /p
Redirects your chat to team channel.

/guild or /g
Redirects your chat to guild channel.

/0 /1 /2 /3 /4
Redirects your chat to the according channel (factions, race, custom, etc).

/channel (channelname) (password)
Creates a custom channel of course own or enters an existing channel. Password is optional.

/channel (channelname) *
Closes a custom channel.

/who (channel name)
Shows a list of who is in that channel in system info.

/league (leaguename)
Creates a league. Only if you are a team leader, and brings team members into the league.

/leagueinvite (name)
Invites a person and their team into your league. Can invite a member of the team and the invite will go to the team leader.

/leaguequit
Quits a league and quits your team from the league.

/leaguekick (name)
Kicks a person or team out of your league.

/a showOnline (mode)
There are three different modes. Mode 0 is the default setting allowing you to be seen by everybody. Mode 1 is where only your friends and guildmates can see you online, and mode 2 is where only your guildmates can see you online. Needs a relog to take full effect.

/appzone show
Will enable the application bar.

/a showOnline (mode)
Will disable the application bar.

/appzone (id)
Will open the application that corresponds to the id in the in game browser.

/appzone reload
Will refresh the application bar.

/appzone list
Will open the list of available applications.

Nice work. That reminds me we had a list of acronyms on the old forums, which ofcourse got buried in obscurity when those forums did and nobody ever bothered to transfer it to the new forums. Great that you've taken up the torch.

Also, I recall there was a list of Ryzom's commands at the wiki.

Maybe they have some you've still forgotten, in which case you should steal them, it's good to have this info available ingame.

Would be nice if in-game help had links to this and FAQ.

Don't forget /leaguekick (name) to kick a homin or team out of a league.

job fantastic thanks Meagon <3

Great Job Meagon - Its good to have this all in one place.

NPC = A non-player character (NPC), sometimes known as a non-person character or non-playable character

TOTC - Tour of the camps

Meags:

There's a more expansive list in Bunnynet if ya wanna copy / paste.

More for Silan:

Where is the Kitin Jungle?

There is a swim-through tunnel in the western shore of the Shining Lake, clearly visible from the southwestern edge of the island.

How do I leave for mainland?

Talk to Chiang the Strong, take the last quest in his list and follow the directions.

I like well some of Ryzom aspect, but the no repair is not acceptable. Dont matter the poor excuse of keep crafter happy or busy, it's a trap, make player run after a fake ball they already have.
The game must be really empty if people have to keep running after something they already have.