TECHNISCHER SERVICE / WEB APPs BUGS

#1 Eingetragen von Awordofcaution (Gast) vor 5 Jahren Zitieren 

#2 Eingetragen von Moniq vor 5 Jahren Melden | Zitieren 

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About access to any testing (non-public) servers (Yubo or Gingo), you need to contact Tamarea, directly on Ryzom chat or by sending an e-mail to tamarea@ryzom.com.

To recover a regular Atys account, please contact Support team at support@ryzom.com.

Zuletzt geändert von Moniq (vor 5 Jahren)

#3 Eingetragen von Awordofcaution (Gast) vor 5 Jahren Zitieren 

#4 Eingetragen von Moniq vor 5 Jahren Melden | Zitieren 

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I would say no, however I am unable to check that, you need to contact the Support team at support@ryzom.com

#5 Eingetragen von Awordofcaution (Gast) vor 5 Jahren Zitieren 

#6 Eingetragen von Krill vor 5 Jahren Melden | Zitieren 

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As far as I know, you can create several accounts with the same e-mail address. So I wouldn't consider this as a no.
And accounts inactive from before the merge have been recovered. But I don't know about accounts as old as beta. I'd give you the same advice as Moniq: contact support, give as many evidence/pieces of information you can retrieve, and cross finger.

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Peu importe que la chope soit à moitié vide ou à moitié pleine, tant qu'on a le tonneau.

#7 Eingetragen von Tamarea vor 5 Jahren Melden | Zitieren 

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Hello, have you contacted the Support (support@ryzom.com)?

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Tamarea
Ryzom Team Manager
(FR / EN / ES)
tamarea@ryzom.com