[Fixed] Where do I go for account subscription problems? - Technischer Support

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Foren » TECHNISCHER SERVICE / WEB APPs BUGS » Technischer Support » [Fixed] Where do I go for account subscription problems?

#1 Eingetragen von Khazadh vor 7 Jahren [en]

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Hello.

I've been subbed for a long time.

I checked my bank account and I was billed, as expected, late last month for Ryzom account, yet, after some time absent, I come back today and my account is limited as f2p and I can't equip gear or items.

Who do I talk to about the particulars in this?

Zuletzt geändert von Tamarea (vor 7 Jahren)

#2 Eingetragen von Placio vor 7 Jahren [en]

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support@ryzom.com

#3 Eingetragen von Khazadh vor 7 Jahren [en]

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Thanks.

From a suggestion in universe chat ingame, I checked my account and saw the dates on previous subs was not what I suspected, so...

Thought, maybe wrong account?

So...

Checked through all the old accounts I could remember and...

Yeah.

Wrong account.

All's well now.

Last visit Donnerstag 28 November 00:33:14 UTC

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