wiki doesn't load images - TECHNICAL SUPPORT / WEB APPs BUGS

#1 Added by Kianasta 1 decade ago Report | Quote [en]

the wiki isn't loading images from cache properly. I'm getting white blocks where the images should be. the files downloaded fully in the cache folder and nothings wrong with the files themselves, but client does't display them right.

I've tried reloading a number of times.

#2 Added by Sywindt(Yubo) 1 decade ago Report | Quote [en]

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Hi Kianasta,

The wiki looks good to me, both ingame and out. Can you try a refresh?

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Sywindt | Game Master | EN, NL, de, fr

#3 Added by Kalyndra(arispotle) 1 decade ago Report | Quote [en]

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I have to report the same issue, both with the WIki and in the forums. All I get is a white box in place of graphics and that persists after refresh.

Both work just fine using the Web Interface outside of game, the problem in only when I access them in game.

I should perhaps add that I consistently get timeouts when using the whole Shift+W set of tools while in game, so my guess is that whatever that issue is carries into the ability to access pics. I've generally assumed it's the price I pay for being so far from the servers but if a fix exists that would be great.

#4 Added by Sywindt(Yubo) 1 decade ago Report | Quote [en]

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Do you see the images in the forums? Like the avatars etc?

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Sywindt | Game Master | EN, NL, de, fr

#5 Added by Kalyndra(arispotle) 1 decade ago Report | Quote [en]

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I can see the avatars but no other imbedded images such as signatures.. Not in game anyway.

#6 Added by Kianasta 1 decade ago Report | Quote [en]

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Yes this is about ingame web. avatars show up fine in forum, in wiki i get a few images that load and the rest are just white blocks. I've tried refreshing and relogging. the images are in the ryzom/cache folder and work fine when renamed, so seems the ingame wiki doesn't recheck/reload the files.

#7 Added by Sywindt(Yubo) 1 decade ago Report | Quote [en]

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The wiki should work now; can you please confirm?

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Sywindt | Game Master | EN, NL, de, fr

#8 Added by Kalyndra(arispotle) 1 decade ago Report | Quote [en]

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Still just white boxes for me :(

#9 Added by Sywindt(Yubo) 1 decade ago Report | Quote [en]

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It appears this is a problem limited to Windows XP. Can you confirm that you are also running XP? If so, which service pack?

Can you also post your graphics card info (brand/model) and the selected driver (OpenGL or DirectD3)

Edited 2 times | Last edited by Sywindt(Yubo) (1 decade ago)

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Sywindt | Game Master | EN, NL, de, fr

#10 Added by Kalyndra(arispotle) 1 decade ago Report | Quote [en]

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I've not tried it on XP, it fails on both Vista and Win7 for me.

Graphics card is a:
ATI Radeon HD 4200

I should have a new graphics card installed within a week so I can let you know if anything changes then.

#11 Added by Xiombarg 1 decade ago Report | Quote [en]

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Please could you check with OpenGL driver ?

By default, it's using D3D driver for ATI cards.

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Kervala - Ryzom volunteer developer - Working on different clients

#12 Added by Kalyndra(arispotle) 1 decade ago Report | Quote [en]

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Ok, I was on Auto. I've changed it to OpenGL and I can happily report that the images now show on the in game Lore section and forums just fine.

Thank you very much for your time and efforts.

#13 Added by Kalyndra(arispotle) 1 decade ago Report | Quote [en]

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*sigh* Ok, fixed the image issue but now shadows and water do not render properly. But ok, it's a graphics card issue and I have a new one on the way to me so I'll just wait until I get it.

#14 Added by Xiombarg 1 decade ago Report | Quote [en]

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In fact, that's a hack created by Nevrax which disable water in OpenGL driver, it should be fixed in next patch.

Or if you can find/compile a client using Ryzom Core, it should work fine.

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Kervala - Ryzom volunteer developer - Working on different clients

#15 Added by Kianasta 1 decade ago Report | Quote [en]

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What happened to the configuration button on start screen?

I'll try Opengl still no wiki pics in-game, though i'd rather not have wiki pics than have render problems. :) and am on xp pro sp3. using a Radeon HD 6950