after clicking play. the loading does not finish and the game then closes - TECHNICAL SUPPORT / WEB APPs BUGS

#1 Added by Rapaz 1 month ago Report | Quote [en]

error message:
https://i.imgur.com/HDxMHFo.jpg

information from my computer:
https://i.imgur.com/Csf85ie.jpg

#2 Added by Karu 1 month ago Report | Quote [en]

Not sure what the issue is there. Win7/32bit works for me just fine (amd hd integrated graphics).

Try changing video driver under ryzom configure to opengl/directx and ignore the suggestion game may give on startup regarding video driver with amd.

Maybe updating graphics drivers if possible may help.

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Hello!

#3 Added by Rapaz 1 month ago Report | Quote [en]

in drive: OpenGL
https://i.imgur.com/mzHtZ5M.jpg

thanks for trying

Last edited by Rapaz (1 month ago)

#4 Added by Karu 1 month ago Report | Quote [en]

Rapaz

in drive: OpenGL
https://i.imgur.com/mzHtZ5M.jpg

Update graphics drivers from amd website if possible. You seem to be missing OpenGL.

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Hello!

#5 Added by Rapaz 1 month ago Report | Quote [en]

[EN] after updating all drivers with Driver Booster 7, the problem persisted

https://i.imgur.com/TOtshBj.jpg

To configure the game with the new drivers. I opened the game's configuration window, and clicked the "default" button to reset the settings. problem solved, started normally.

https://i.imgur.com/j526DI7.jpg

[PT] Após atualizar todos os drivers com o Driver Booster 7, o problema persistiu

https://i.imgur.com/TOtshBj.jpg

Para configurar o jogo com os novos drivers. Abri a janela de configuração do jogo e cliquei no botão "padrão" para redefinir as configurações. problema resolvido, iniciado normalmente.

https://i.imgur.com/j526DI7.jpg

Thank you! :)

Last edited by Rapaz (1 month ago)