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#1 [en] 

Hi there,

I tried to install Ryzom on a new box, but I'm getting the following error in a dialog box: "Incorrect status code: 0". The terminal output follows, apparently it's an SSL handshake problem.

kraul@rina-HP-Notebook:~/ryzom_installer_linux$ uname -a
Linux rina-HP-Notebook 4.15.0-20-generic #21-Ubuntu SMP Tue Apr 24 06:16:15 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
kraul@rina-HP-Notebook:~/ryzom_installer_linux$ ./ryzom_installer_linux.sh
INF 3122f7c0 utils.cpp 613 CLogHelper ryzom_installer : RYZOM INSTALLER VERSION: 3.2.1.8921 (RELEASE)
INF 3122f7c0 utils.cpp 614 CLogHelper ryzom_installer : Memory: 1827 MiB/3386 MiB
INF 3122f7c0 utils.cpp 615 CLogHelper ryzom_installer : OS: Linux version 4.15.0-20-generic (buildd@lgw01-amd64-039) (gcc version 7.3.0 (Ubuntu 7.3.0-16ubuntu3)) #21-Ubuntu SMP Tue Apr 24 06:16:15 UTC 2018
INF 3122f7c0 utils.cpp 616 CLogHelper ryzom_installer : Processor: AMD A6-6310 APU with AMD Radeon R4 Graphics / ? Family 22 Model 48 Stepping 1 / AuthenticAMD / 1060.548MHz / 3 Processors found
INF 3122f7c0 main.cpp 157 main ryzom_installer : Launched /home/kraul/ryzom_installer_linux/ryzom_installer_linux64
INF 3122f7c0 main.cpp 276 main ryzom_installer : Next step is DownloadData (3)
INF 3122f7c0 downloader.cpp 274 onHeadFinished ryzom_installer : HTTP status code 302 on HEAD for http://downloads.sourceforge.net/project/ryzom/installer/ryzom_li ve_data.7z?r=&ts=1524935309
INF 3122f7c0 downloader.cpp 278 onHeadFinished ryzom_installer : Redirected to https://netix.dl.sourceforge.net/project/ryzom/installer/ryzom_li ve_data.7z
WRN 3122f7c0 downloader.cpp 421 onError ryzom_installer : Network error SSL handshake failed (6) when downloading https://netix.dl.sourceforge.net/project/ryzom/installer/ryzom_li ve_data.7z
INF 3122f7c0 downloader.cpp 274 onHeadFinished ryzom_installer : HTTP status code 0 on HEAD for https://netix.dl.sourceforge.net/project/ryzom/installer/ryzom_li ve_data.7z

How can I fix this issue and start playing?

#2 [en] 

It seems to be either certificate error or the mirror you got (random, automatic) was having a hickup.

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Hello!

#3 [en] 

It's not a mirror problem. I tried many times with different mirrors to no avail. The result was always the same, save for a couple of timeouts.

#4 [en] 

I don't know if it's a broken copy/paste or something else but the link is not good.
I see https://netix.dl.sourceforge.net/project/ryzom/installer/ryzom_li ve_data.7z it sould be live with no space.

You can download manualy
wget -c https://netix.dl.sourceforge.net/project/ryzom/installer/ryzom_li ve_data.7z
and put the file in ~/.local/share/ryzom/ and launch the installer again.

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#5 [en] 

It was just a copy/paste problem (rendering by the forum, probably), there's no space in the MATE terminal log. Anyway, putting ryzom_live_data.7z in ~/.local/share/Ryzom/ fixed the issue. The installer then tried to download another file, ryzom_live_client_linux64.7z and failed. I also downloaded it manually with my browser and moved it in ~/.local/share/Ryzom/ and then I was able to play. I pasted the terminal output below.

So thanks a lot for the help Ekoh! Let's hope this won't affect other players on Ubuntu GNU/Linux.



kraul@rina-HP-Notebook:~/ryzom_installer_linux$ ./ryzom_installer_linux.sh
INF 795c87c0 utils.cpp 613 CLogHelper ryzom_installer : RYZOM INSTALLER VERSION: 3.2.1.8921 (RELEASE)
INF 795c87c0 utils.cpp 614 CLogHelper ryzom_installer : Memory: 2320 MiB/3386 MiB
INF 795c87c0 utils.cpp 615 CLogHelper ryzom_installer : OS: Linux version 4.15.0-20-generic (buildd@lgw01-amd64-039) (gcc version 7.3.0 (Ubuntu 7.3.0-16ubuntu3)) #21-Ubuntu SMP Tue Apr 24 06:16:15 UTC 2018
INF 795c87c0 utils.cpp 616 CLogHelper ryzom_installer : Processor: AMD A6-6310 APU with AMD Radeon R4 Graphics / ? Family 22 Model 48 Stepping 1 / AuthenticAMD / 1035.627MHz / 3 Processors found
INF 795c87c0 main.cpp 157 main ryzom_installer : Launched /home/kraul/ryzom_installer_linux/ryzom_installer_linux64
QDir::exists: Empty or null file name
INF 795c87c0 main.cpp 276 main ryzom_installer : Next step is DownloadClient (5)
QDir::exists: Empty or null file name
INF 795c87c0 downloader.cpp 274 onHeadFinished ryzom_installer : HTTP status code 302 on HEAD for http://downloads.sourceforge.net/project/ryzom/installer/ryzom_li ve_client_linux64.7z?r=&ts=1524981360
INF 795c87c0 downloader.cpp 278 onHeadFinished ryzom_installer : Redirected to https://netix.dl.sourceforge.net/project/ryzom/installer/ryzom_li ve_client_linux64.7z
WRN 795c87c0 downloader.cpp 421 onError ryzom_installer : Network error SSL handshake failed (6) when downloading https://netix.dl.sourceforge.net/project/ryzom/installer/ryzom_li ve_client_linux64.7z
INF 795c87c0 downloader.cpp 274 onHeadFinished ryzom_installer : HTTP status code 0 on HEAD for https://netix.dl.sourceforge.net/project/ryzom/installer/ryzom_li ve_client_linux64.7z
kraul@rina-HP-Notebook:~/ryzom_installer_linux$ mv ../ryzom_live_client_linux64.7z ../.local/share/Ryzom/
kraul@rina-HP-Notebook:~/ryzom_installer_linux$ ./ryzom_installer_linux.sh
INF 03f317c0 utils.cpp 613 CLogHelper ryzom_installer : RYZOM INSTALLER VERSION: 3.2.1.8921 (RELEASE)
INF 03f317c0 utils.cpp 614 CLogHelper ryzom_installer : Memory: 2322 MiB/3386 MiB
INF 03f317c0 utils.cpp 615 CLogHelper ryzom_installer : OS: Linux version 4.15.0-20-generic (buildd@lgw01-amd64-039) (gcc version 7.3.0 (Ubuntu 7.3.0-16ubuntu3)) #21-Ubuntu SMP Tue Apr 24 06:16:15 UTC 2018
INF 03f317c0 utils.cpp 616 CLogHelper ryzom_installer : Processor: AMD A6-6310 APU with AMD Radeon R4 Graphics / ? Family 22 Model 48 Stepping 1 / AuthenticAMD / 1267.608MHz / 3 Processors found
INF 03f317c0 main.cpp 157 main ryzom_installer : Launched /home/kraul/ryzom_installer_linux/ryzom_installer_linux64
QDir::exists: Empty or null file name
INF 03f317c0 main.cpp 276 main ryzom_installer : Next step is ExtractDownloadedClient (6)
QDir::exists: Empty or null file name
INF 03f317c0 configfile.cpp 714 compareInstallersVersion ryzom_installer : /home/kraul/.local/share/Ryzom/ryzom_installer_qt version is 3.2.1.8921
INF 03f317c0 configfile.cpp 714 compareInstallersVersion ryzom_installer : /home/kraul/.local/share/Ryzom/ryzom_installer_qt version is 3.2.1.8921
INF 03f317c0 main.cpp 290 main ryzom_installer : Last step is LaunchInstalledInstaller (12)
INF 03f317c0 main.cpp 309 main ryzom_installer : Restart Installer /home/kraul/.local/share/Ryzom/ryzom_installer_qt
kraul@rina-HP-Notebook:~/ryzom_installer_linux$ INF 04f747c0 utils.cpp 613 CLogHelper ryzom_installer : RYZOM INSTALLER VERSION: 3.2.1.8921 (RELEASE)
INF 04f747c0 utils.cpp 614 CLogHelper ryzom_installer : Memory: 2332 MiB/3386 MiB
INF 04f747c0 utils.cpp 615 CLogHelper ryzom_installer : OS: Linux version 4.15.0-20-generic (buildd@lgw01-amd64-039) (gcc version 7.3.0 (Ubuntu 7.3.0-16ubuntu3)) #21-Ubuntu SMP Tue Apr 24 06:16:15 UTC 2018
INF 04f747c0 utils.cpp 616 CLogHelper ryzom_installer : Processor: AMD A6-6310 APU with AMD Radeon R4 Graphics / ? Family 22 Model 48 Stepping 1 / AuthenticAMD / 1391.718MHz / 3 Processors found
INF 04f747c0 main.cpp 157 main ryzom_installer : Launched /home/kraul/.local/share/Ryzom/ryzom_installer_qt
INF 04f747c0 configfile.cpp 714 compareInstallersVersion ryzom_installer : /home/kraul/.local/share/Ryzom/ryzom_installer_qt version is 3.2.1.8921
INF 04f747c0 configfile.cpp 714 compareInstallersVersion ryzom_installer : /home/kraul/.local/share/Ryzom/ryzom_installer_qt version is 3.2.1.8921
INF 04f747c0 main.cpp 276 main ryzom_installer : Next step is Done (17)
DBG c60b8c40 driver_opengl_window.cpp 370 init ryzom_configuration_qt : 3D: XOpenDisplay on ':0' OK
INF c60b8c40 driver_opengl_window.cpp 381 init ryzom_configuration_qt : 3D: XRandR 1.5 found
INF c60b8c40 driver_opengl_window.cpp 392 init ryzom_configuration_qt : 3D: XF86VidMode 2.2 found
INF c60b8c40 driver_opengl_window.cpp 406 init ryzom_configuration_qt : 3D: XRender 0.11 found
DBG c60b8c40 driver_opengl_window.cpp 410 init ryzom_configuration_qt : 3D: Available X Extensions:
3D: Generic Event Extension SHAPE MIT-SHM XInputExtension XTEST
3D: BIG-REQUESTS SYNC XKEYBOARD XC-MISC SECURITY
3D: XFIXES RENDER RANDR XINERAMA Composite
3D: DAMAGE MIT-SCREEN-SAVER DOUBLE-BUFFER RECORD DPMS
3D: Present DRI3 X-Resource XVideo XVideo-MotionCompensation
3D: XFree86-VidModeExtension XFree86-DGA DRI2 GLX SGI-GLX

DBG c60b8c40 config_file.cpp 408 reparse ryzom_configuration_qt : CF: Adding config file '/home/kraul/.local/share/Ryzom/0/client.cfg' in the config file
INF c60b8c40 config_file.cpp 483 reparse ryzom_configuration_qt : CF: RootConfigFilename variable found in the '/home/kraul/.local/share/Ryzom/0/client.cfg' config file, parse the root config file '/home/kraul/.local/share/Ryzom/ryzom_live/client_default.cf g'
DBG c60b8c40 config_file.cpp 408 reparse ryzom_configuration_qt : CF: Adding config file '/home/kraul/.local/share/Ryzom/ryzom_live/client_default.cf g' in the config file
DBG c60b8c40 config_file.cpp 408 reparse ryzom_configuration_qt : CF: Adding config file '/home/kraul/.local/share/Ryzom/ryzom_live/client_default.cf g' in the config file
WRN c60b8c40 config.cpp 215 getString ryzom_configuration_qt : Couldn't find key DriverSound in /home/kraul/.local/share/Ryzom/0/client.cfg.
^C
kraul@rina-HP-Notebook:~/ryzom_installer_linux$

#6 [fr] 

J'ai eu le même soucis que Kraul en voulant réinstaller sur une Ubuntu 18.04 toute neuve. Heureusement que j'avais un backup des données.

Au passage, pour lancer le jeu, j'ai aussi dû installer manuellement "libopenal1".

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Ducocinnio Nono, dit Duke Nono
Noble Matis, artisan de la maison noble La Firme
Gardien du Royaume et Béni de Jena

#7 [en] 

Bonjour, j'ai le même message d'erreur, pourtant pas d'espace dans li ve.... je connais pas grand chose à linux, help please !

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#8 [fr] 

Télécharge le fichier manuellement dans : ~/.local/share/ryzom/


wget -c https://netix.dl.sourceforge.net/project/ryzom/installer/ryzom_li ve_data.7z



puis relance l'installeur ça devrait être bon.

Edited 2 times | Last edited by Ekoh (3 months ago)

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#9 [fr] 

hihi ok, mais comment je fais ça ?

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#10 [fr] 

bon rien ne fonctionne, je ne comprend pas ou vont les fichiers et comment se développe l'arborescence...

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#11 [fr] 

Si tu lances l'application "terminal" et que tu tapes la commande d'Ekoh, les fichiers sont téléchargés dans le dossier par defaut donc ton dossier personnel (home). Après tu les déplaces dans le bon dossier de Ryzom avec ton explorateur de fichier (nautilus sur ubuntu par exemple).

edit : tu peux aussi aller chercher les fichiers dans ton navigateur à l'adresse https://sourceforge.net/projects/ryzom/files/installer/

Last edited by Dukenono (3 months ago)

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Ducocinnio Nono, dit Duke Nono
Noble Matis, artisan de la maison noble La Firme
Gardien du Royaume et Béni de Jena

#12 [fr] 

c'est ce que j'ai fait... mais je n'ai pas de dossier ryzom... seulement le dossier de l'installeur que j'ai téléchargé et dézippé... je comprends rien à linux décidément...

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#13 [en] 

Si je dis pas de bêtise, dans ce dossier ryzom, t'as un sous dossier ryzom live, et dans ce sous dossier, t'as ryzom_client. C'est lui qu'il faut lancer.

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fyros pure sève
akash i orak, talen i rechten!

#14 [fr] 

Normalement le dossier du jeu est dans /home/"tonutilisateur"/.local/share/ryzom/
Il est caché par défaut (comme tous les dossiers commençant par un point) donc shift+h pour l'affficher ou afficher les fichiers et dossiers cachés dans les options.

Last edited by Dukenono (3 months ago)

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Ducocinnio Nono, dit Duke Nono
Noble Matis, artisan de la maison noble La Firme
Gardien du Royaume et Béni de Jena

#15 [fr] 

Ok, j'ai réussi.. Merci pour votre aide !

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