Technical Support


#1 [en] 

Hey I need some help please!! I am on a windows 10 laptop.
Processor: Intel (R) Core(TM) CPU @ 1.80 GHz
8.00 GB (7.88 GB usable)
64-bit operating system, x64-based processor

I put all this up just in-case it helps my question. I am ok with not having the best graphics on the game but my armor graphics won't load at all! Sometimes Ill get a green armor but most times everything is black or a glowy white (like it wont load the color scheme). Does anyone know anyway I can fix this?? Thank you!! I would upload a picture of what the armor looks like but can't find an upload button.

#2 [en] 

You are experiencing a problem with your graphics card. Make sure your graphics drivers are up to date as a start.

When you launch the game from Steam you get an option to start the Configuration tool. Please do so and click on Display, you should get an option to switch between OpenGL and Direct3D. Try to log in with either to see if your graphics improves.


Senior Game Master
Ryzom Support Team

Last visit Fri Aug 7 18:57:49 2020 UTC

powered by ryzom-api