TECHNICAL SUPPORT / WEB APPs BUGS


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#1 Report | QuoteMultilingual 

Multilingual | English | [Français]
12 octobre 2015 

1 Code de Conduite
Tamarea : Il y a de plus en plus de dérapages sur le forum : langage grossier ou le plus souvent irrespectueux envers autrui (envers d'autres joueurs, envers les équipes de Ryzom, ou envers une communauté de joueurs). Que tout le monde ne soit pas d'accord, qu'il y ait des confrontations d'idées et des avis donnés, c'est normal. Mais que cela mène à des propos irrespectueux ou grossiers, ça ne l'est plus. C'est pourquoi l'équipe de Support se mobilise pour lutter contre tout dérapage sur le forum, pour que chacun y respecte de nouveau le Code de Conduite. Toute entorse au Code de Conduite sur le forum fera donc l'objet de modération, d'un avertissement, et en cas de récidive, de sanctions allant d'un ban provisoire à définitif sur le forum. Nous comptons sur la civilité de chacun pour que notre forum redevienne agréable à lire à tout moment. Merci.

Zatalyz: Ce serait peut-être intéressant de lancer une discussion sur le forum, sur les comportements que vous encouragez et ceux que vous ne voulez pas voir. Je sais que tout est dans le code de conduite, mais nombre de joueurs se contentent de survoler ça, hélas, une discussion aura aussi le mérite de permettre à chacun de poser ses questions afin de mieux comprendre ce qui est attendu.
Remigra: J'aime le principe. Comme ça, les joueurs savent qu'on ne peut plus se moquer de l'équipe, et ils la prendront au sérieux à l'avenir. Certains utilisateurs pensent simplement que rien ne peut leur arriver. Donc nous devrions leur montrer que nous sommes sérieux maintenant, même si certaines actions pourraient ne pas être jolies.

Last edited by Gaueko (8 years ago)

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Gaueko
Communications Manager Assistant - Translation Team Manager, Lore Team Member - ES/EN


gaueko@ryzom.com

#2 Report | QuoteMultilingual 

Multilingual | [English] | Français
26th of October 2015 

1 Recruitment is opened!
We're looking especially for French-speaking and English-speaking volunteers. If you are interested, please read this post: http://app.ryzom.com/app_forum/index.php?page=topic/view/22047/2# 2 

Edited 2 times | Last edited by Gaueko (8 years ago)

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Gaueko
Communications Manager Assistant - Translation Team Manager, Lore Team Member - ES/EN


gaueko@ryzom.com

#3 Report | QuoteMultilingual 

Multilingual | [English] | Français
9th of November 2015

1 Recruitment is opened!
Gaueko: I want to remember you all that the recruitment is open! If you are interested send a mail to: volunteer@ryzom.com adding you want to apply for Support Team. 

More information here: http://app.ryzom.com/app_forum/index.php?page=topic/view/22047/2# 2

Edited 2 times | Last edited by Gaueko (8 years ago)

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Gaueko
Communications Manager Assistant - Translation Team Manager, Lore Team Member - ES/EN


gaueko@ryzom.com

#4 Report | QuoteMultilingual 

Multilingual | [English] | Français
30th of November 2015

1 Recruitment is opened!
We're looking especially for French-speaking and English-speaking volunteers. 

If you are interested, please read this post: http://app.ryzom.com/app_forum/index.php?page=topic/view/22047/2# 2

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Gaueko
Communications Manager Assistant - Translation Team Manager, Lore Team Member - ES/EN


gaueko@ryzom.com

#5 Report | QuoteMultilingual 

Multilingual | Français | [English]
11h of january 2016

1 Recruitment
We've welcome 4 new French CSR in December. Welcome to Amosys, Kanynda, Pipoka and Tykus!
Recruitment of German and French CSR is closed for now. English speaking CSR are still required.
If you're interested, please read this thread: http://app.ryzom.com/app_forum/index.php?page=topic/view/22047/2# 2

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Gaueko
Communications Manager Assistant - Translation Team Manager, Lore Team Member - ES/EN


gaueko@ryzom.com

#6 Report | QuoteMultilingual 

Multilingual | [English] | Français
01st of february 2016

The team is running well,  the arrival of new people has allowed to refloat the ranks of the French CSR.  EN recruitment is still open, but other ones are closed for now since there are enough DE and FR CSR.

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Gaueko
Communications Manager Assistant - Translation Team Manager, Lore Team Member - ES/EN


gaueko@ryzom.com

#7 Report | QuoteMultilingual 

Multilingual | [English] | Français
15th of february 2016

Pipoka, last french speaking recruit in the Support team, just appeared on Atys fore the gamers! Congratulations!

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Tamarea
Ryzom Team Manager
(FR / EN / ES)

tamarea@ryzom.com

#8 Report | QuoteMultilingual 

Multilingual | Français | [English]
9th of may 2016

- Huge days and very short nights for the small team of CSR volunteers, who had to be present on all fronts 24/24 (to welcome players in game and answer their many questions, to answer tickets, to answer on the Steam forum and the WebIG forum) (CSR = Customer Services Representative = member of Support Team)
- Continuing requests for character restorations!
- Several applications received to join the Support team
- Comeback of a former CSR EN (Sergan)

Last edited by Gaueko (8 years ago)

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Gaueko
Communications Manager Assistant - Translation Team Manager, Lore Team Member - ES/EN


gaueko@ryzom.com

#9 Report | QuoteMultilingual 

Multilingual | [English] | Français
6th of June 2016

1.1 Recruitment:
The Support Team grows with the return of Iribulin (FR) and the arrival of Xyssen (FR) and Shyilia (EN).

Those interested on joining, don´t hesitate to send a mail to: volunteer@ryzom.com

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Gaueko
Communications Manager Assistant - Translation Team Manager, Lore Team Member - ES/EN


gaueko@ryzom.com

#10 Report | QuoteMultilingual 

Multilingual | [English] | Français
27th of june 2016

Recruitment
The Support Team is growing with the arrival of Seratlan (FR).

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Tamarea
Ryzom Team Manager
(FR / EN / ES)

tamarea@ryzom.com
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