OFFICIAL NEWS


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#1 Report | QuoteMultilingual 

Multilingual | Français | [English] | Deutsch | Español | Русский
It is now possible to buy one or several months (1, 3 or 12) of Ryzom game through PayPal. For this, open the application http://app.ryzom.com/app_paypal/ and click on the button corresponding to the wanted game duration.
It is possible to add up several purchases to get a customised game duration (2 times 3 months to get 6 months for example).
In order to answer to recurring demands of the players community, this application allows also to make a donation to Ryzom through Paypal.

No sensitive data goes through this application, Paypal is handling the full transaction and informing us only about it's good conclusion.
This temporary application will be replaced in the course of September by the addition of the Paypal payment option on the account page https://secure.ryzom.com/payment_profile/

It should be noted that, due to the fees charged by Paypal, the monthly price of the game through this option is highter than the one through PaySpan:
1 month: €8.95 /month
3 months: €8.50 /month
1 year: €7.50 /month

The Ryzom team remains at your disposal for any additional information, and wishes you a nice game on Atys.

The Ryzom Team.

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Tamarea
Ryzom Team Manager
(FR / EN / ES)

tamarea@ryzom.com

#2 Report | Quote[en] 

Great news

Last edited by Suboxide (9 years ago)

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#3 Report | Quote[en] 

WHOOT WHOOT!!!! does a little happy dance!!!!

merci,
talkirc

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Remickla (atys)
Other games - they give you a cookie whether you succeed or not, in fact you don't even have to participate. Ryzom takes your cookie, eats it in front of you, and slaps you 2 or 3 times for bringing a cookie in the first place.
What Cookies is about ---- Contact Cookies ---- Cookies at Events ---- For Cookies Diggers and Crafters
Useful Links:
cookies approved referance data, guides, and more. --- ryztools web version --- talkIRC forum post table of contents

#4 Report | Quote[en] 

Fantastic!!

#5 Report | Quote[fr] 

Je viens de tester, avec un compte inactif, ça affiche bien l'évènement dans /payment_profile/ , mais le statut reste inchangé, et je ne peux pas me connecter au jeu.

Ai-je loupé un truc ?

EDIT: Je rectifie, l'évènement est probablement dû au fait que j'ai dû cliqué sur le bouton Réinscription par curiosité, et annuler par la suite. Ca dû entrer un évènement... Du coup j'ai payé par paypal dans le vent ?

Edited 3 times | Last edited by Arkshine (9 years ago)

#6 Report | Quote[fr] 

Arkshine : veuillez envoyer un email à support@ryzom.com en expliquant votre problème s'il vous plaît, un membre du Support vous répondra au plus vite.

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Tamarea
Ryzom Team Manager
(FR / EN / ES)

tamarea@ryzom.com

#7 Report | Quote[en] 

My sub ran out today aswell so tougth i'll try paypall aswell but i ended up in troubles aswell.

Paid paypal but nothing happend, waited some time but nothing happend (my paypal did charge my bank account tough) so in end i resubbed trough my visa just so I could play (so suboxide is I guess atm running on 2 subs but never got any mail or anything from the paypall thing i paid

Last edited by Suboxide (9 years ago)

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#8 Report | Quote[en] 

Suboxide: please send an email to support@ryzom.com explaining your problem, a Support member will answer you as soon as possible.

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Tamarea
Ryzom Team Manager
(FR / EN / ES)

tamarea@ryzom.com

#9 Report | Quote[en] 

hmmm.... been over 24 hours now and something's not right, will wait a little longer for changes to show up, but i've already been billed for it on paypal, and it says transaction's completed there. strange things showing up on my billing account information. used paypal for 2 months sub's on both accounts (mine and ros). pretty simple process to be honest, and i like that part, but there might be a delay we're not used to, so i'm giving it a little time. (just seams odd that WG's been paid, yet billing account doesn't show the added time.) below are screen shots of parts of the billing information pages for both accounts, showing what i'm seeing at this time. (it's my hope that in another day or two at most that this will change)

paypal screenshot showing completed transactions:



parts of my accounts billing page:







part's of my wife's billing page:







now if there are others that have similar looking things on their billing pages they can say that it looks similar to my accounts. and since none of the data in the screen shot's compromise my personal data i hope this will help both others with issues and the support team in dealing with them.

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Remickla (atys)
Other games - they give you a cookie whether you succeed or not, in fact you don't even have to participate. Ryzom takes your cookie, eats it in front of you, and slaps you 2 or 3 times for bringing a cookie in the first place.
What Cookies is about ---- Contact Cookies ---- Cookies at Events ---- For Cookies Diggers and Crafters
Useful Links:
cookies approved referance data, guides, and more. --- ryztools web version --- talkIRC forum post table of contents

#10 Report | Quote[en] 

changes have already been made! see below for updated screen shots:

wife's account now shows this change:



my account now shows this change as well:



so clearly everyone can see they're working on things, and i'll help them out by announcing it here with proof of their work. (doing my part yet again)

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Remickla (atys)
Other games - they give you a cookie whether you succeed or not, in fact you don't even have to participate. Ryzom takes your cookie, eats it in front of you, and slaps you 2 or 3 times for bringing a cookie in the first place.
What Cookies is about ---- Contact Cookies ---- Cookies at Events ---- For Cookies Diggers and Crafters
Useful Links:
cookies approved referance data, guides, and more. --- ryztools web version --- talkIRC forum post table of contents

#11 Report | Quote[en] 

Well I only play a couple of hours a month, so a full subscription would be too expensive for me. The option to donate is an excellent idea and I have already donated e10 to keep the servers running.

#12 Report | Quote[en] 

that's more then a month's sub :)

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Remickla (atys)
Other games - they give you a cookie whether you succeed or not, in fact you don't even have to participate. Ryzom takes your cookie, eats it in front of you, and slaps you 2 or 3 times for bringing a cookie in the first place.
What Cookies is about ---- Contact Cookies ---- Cookies at Events ---- For Cookies Diggers and Crafters
Useful Links:
cookies approved referance data, guides, and more. --- ryztools web version --- talkIRC forum post table of contents

#13 Report | Quote[en] 

Talkirc (atys)
...so clearly everyone can see they're working on things...

I confirm, we are working to fix the problems as soon as reported.

For any problem with this new payment option, please send an email to support@ryzom.com only.

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Tamarea
Ryzom Team Manager
(FR / EN / ES)

tamarea@ryzom.com

#14 Report | Quote[en] 

Just a useful piece of info, if you have an old account you are planning to resub and it has not been played for many years, you can't use the paypal app, since your characters don't exist anymore. To test, just try logging into the forums, since it is the same authentication as the paypal app.

My alt account is now resubbed via VISA and awaiting support to restore the characters. Fingers crossed! :)

I put this here (and filed a support case at support@ryzom.com) so any other long absent players would understand and not get frustrated at the process.

#15 Report | Quote[de] 

logisch, wenn man wiederkommt, und das letzte mal vor dem merge online gewesen / gespielt hat, dann existiert gar kein Character mehr. auf dem acc.

weil diese PP Funktion ja im Moment (Vorerst) in den Webanwendungen, die via Charaktername nur betretbar sind.

ich denke das eine Einbindung via ACC derweil in arbeit ist ^^ diese PP Version über die Webanwendungen war wohl ehr eine not Lösung um es den Usern schnellstmöglich zugänglich zu machen ^^

Last edited by Remigra (9 years ago)

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