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#1 [en] 

Hello,

During Atysmas time, I've opened boxes and gotten 8 different gifts: 2 in Almati wood, 1 common to each capital, and one specific in each capital.
Plus the yubo in the giant gift in Zora.
Now, I've received IG mails telling me that I had won only 2 of them.
Could you please help me getting my other presents back, please?
Thanks.

#2 [en] 

be prepared for the possible "we're sorry we can't do that" that's common to the bugs that take things from us in ryzom.

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Remickla (atys)
Other games - they give you a cookie whether you succeed or not, in fact you don't even have to participate. Ryzom takes your cookie, eats it in front of you, and slaps you 2 or 3 times for bringing a cookie in the first place.
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#3 [en] 

Same thing here ;(

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#4 [en] 

Do the IG mails tell that you have lost your other gifts?
The two IG mails are about telling that you've recieved extra 2 gifts ( for those who have paticipated in ronny race ) i think.
( all the gifts you have gathered during atysmas event will be added soon ( we hope so ) ^^ )

Last edited by Yenno (5 years ago)

#5 [en] 

Yenno (atys)
Do the IG mails tell that you have lost your other gifts?
The two IG mails are about telling that you've recieved extra 2 gifts ( for those who have paticipated in ronny race ) i think.
( all the gifts you have gathered during atysmas event will be added soon ( we hope so ) ^^ )

My mails didn't mention the Ronny Race - which is why the confusion I guess ;)

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#6 [en] 

Hello,

The players who have received ingame mails telling them they had won gifts are all winners of the "Catch up with Ronny" race.
The gifts that were in ingame boxes are not associated with ingame mails.

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Tamarea
Ryzom Teams and Communications Manager - (FR / EN / ES)

tamarea@ryzom.com



Ryzom Forge Wiki

#7 [en] 

Thank you for your answer, Tamarea

#8 [en] 

Great, thanks ;)

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