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I have two daughters and I wanted to get Ryzom working on 3 macs so we could all play together. I have a retna Macbook pro, a couple year old Mac mini Server with a Core 2 duo and a newer mac Mini standard model with a Core i5.

All of them are running:

OS X 10.8.4

The latest version of Ryzom (2.0.0), from the app store, works on all of them except the newest mac mini:

2.5 GHz Intel Core i5
4 GB 1600 MHz DDR3
Intel HD Graphics 4000 512 MB

With this Mac Mini I can download, install and create a character and acces any accounts character screen on the client. As soon as I try to enter the world, though, the client crashes and I get a report. No matter how long I wait, it tells me I am still logged in when I restart the client. That lasts a while, then after a few attempts I can log back in, select a character, try to enter the world, and it crashes again. I have never been able to get into the game itself on this Mac. As I said, I can access and play any of the accounts on my other two Macs. That tells me it's not account or OS related. It seems to be an Core i5 issue or a graphics issue with the Intel HD 4000

I did some research and found some Mac solutions that involved changing the flags on "DisableHardwareVertexArrayAGP" and "DisableVtx" as well as disabling the texture shader in the config file but none of those solutions helped. I also deleted and redownloaded/installed Ryzom from the app store.

The crash log follows:


Process: ryzom_client [219]
Path: /Applications/Ryzom.app/Contents/MacOS/ryzom_client
Identifier: com.winchgate.Ryzom
Version: 2.0.0 (2.0.0)
App Item ID: 427774253
App External ID: 8660048
Code Type: X86-64 (Native)
Parent Process: launchd [135]
User ID: 501

Date/Time: 2013-07-13 15:31:07.029 -0700
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10

Interval Since Last Report: 7403 sec
Crashes Since Last Report: 10
Per-App Interval Since Last Report: 1024 sec
Per-App Crashes Since Last Report: 10
Anonymous UUID: 9E0FC389-6052-0606-F7AE-FA2C30FAD1A6

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:
abort() called

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff89029212 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff90808b54 pthread_kill + 90
2 libsystem_c.dylib 0x00007fff9084cdce abort + 143
3 com.winchgate.Ryzom 0x00000001006c29ee 0x100000000 + 7088622
4 com.winchgate.Ryzom 0x0000000100f07b4e 0x100000000 + 15760206
5 com.winchgate.Ryzom 0x0000000100f07fb4 0x100000000 + 15761332
6 com.winchgate.Ryzom 0x00000001007dece8 0x100000000 + 8252648
7 com.winchgate.Ryzom 0x000000010017e5ea 0x100000000 + 1566186
8 com.winchgate.Ryzom 0x000000010007f4eb 0x100000000 + 521451
9 com.winchgate.Ryzom 0x00000001000809c7 0x100000000 + 526791
10 com.winchgate.Ryzom 0x0000000100082132 0x100000000 + 532786
11 com.winchgate.Ryzom 0x0000000100049be1 0x100000000 + 302049
12 com.winchgate.Ryzom 0x0000000100004964 0x100000000 + 18788

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff89029d16 kevent + 10
1 libdispatch.dylib 0x00007fff91020dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff910209ee _dispatch_mgr_thread + 54

Thread 2:
0 libsystem_kernel.dylib 0x00007fff89029386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff90891800 nanosleep + 163
2 com.winchgate.Ryzom 0x00000001006bde0b 0x100000000 + 7069195
3 com.winchgate.Ryzom 0x00000001006b79de 0x100000000 + 7043550
4 com.winchgate.Ryzom 0x00000001000ec618 0x100000000 + 968216
5 com.winchgate.Ryzom 0x00000001000e56c3 0x100000000 + 939715
6 com.winchgate.Ryzom 0x00000001006b779b 0x100000000 + 7042971
7 com.winchgate.Ryzom 0x00000001006f6141 0x100000000 + 7299393
8 libsystem_c.dylib 0x00007fff908077a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff907f41e1 thread_start + 13

Thread 3:: com.apple.audio.IOThread.client
0 libsystem_kernel.dylib 0x00007fff89027686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff89026c42 mach_msg + 70
2 com.apple.audio.CoreAudio 0x00007fff88a49c1c HALB_MachPort::SendMessageWithReply(unsigned int, unsigned int, unsigned int, unsigned int, mach_msg_header_t*, bool, unsigned int) + 98
3 com.apple.audio.CoreAudio 0x00007fff88a49baa HALB_MachPort::SendSimpleMessageWithSimpleReply(unsigned int, unsigned int, int, int&, bool, unsigned int) + 42
4 com.apple.audio.CoreAudio 0x00007fff88a47fe9 HALC_ProxyIOContext::IOWorkLoop() + 1161
5 com.apple.audio.CoreAudio 0x00007fff88a47acf HALC_ProxyIOContext::IOThreadEntry(void*) + 83
6 com.apple.audio.CoreAudio 0x00007fff88a479a7 HALB_IOThread::Entry(void*) + 75
7 libsystem_c.dylib 0x00007fff908077a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff907f41e1 thread_start + 13

Thread 4:
0 libsystem_kernel.dylib 0x00007fff89029386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff90891800 nanosleep + 163
2 com.winchgate.Ryzom 0x00000001006bde0b 0x100000000 + 7069195
3 com.winchgate.Ryzom 0x0000000100b7eb0b 0x100000000 + 12053259
4 com.winchgate.Ryzom 0x00000001006f6141 0x100000000 + 7299393
5 libsystem_c.dylib 0x00007fff908077a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff907f41e1 thread_start + 13

Thread 5:
0 libsystem_kernel.dylib 0x00007fff890296d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90809f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff90809d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff907f41d1 start_wqthread + 13

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff5fbfef98 rdx: 0x0000000000000000
rdi: 0x0000000000000c07 rsi: 0x0000000000000006 rbp: 0x00007fff5fbfefc0 rsp: 0x00007fff5fbfef98
r8: 0x00007fff7803f278 r9: 0x0000000104e1da00 r10: 0x0000000020000000 r11: 0x0000000000000206
r12: 0x00000001018cd4a0 r13: 0x0000000000000000 r14: 0x00007fff78040180 r15: 0x0000000000002715
rip: 0x00007fff89029212 rfl: 0x0000000000000206 cr2: 0x00007fff78038ff0
Logical CPU: 0

Binary Images:
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0x7fff925af000 - 0x7fff925c0ff7 libsasl2.2.dylib (166) <649CAE0E-8FFE-3C60-A849-BE6300E4B726> /usr/lib/libsasl2.2.dylib
0x7fff925f7000 - 0x7fff92651fff com.apple.print.framework.PrintCore (8.3 - 387.2) <5BA0CBED-4D80-386A-9646-F835C9805B71> /System/Library/Frameworks/ApplicationServices.framework/Versions /A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x7fff92652000 - 0x7fff9265ffff libbz2.1.0.dylib (29) <CE9785E8-B535-3504-B392-82F0064D9AF2> /usr/lib/libbz2.1.0.dylib
0x7fff92660000 - 0x7fff9266bfff com.apple.CommonAuth (3.0 - 2.0) <7A953C1F-8B18-3E46-9BEA-26D9B5B7745D> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A /CommonAuth
0x7fff92760000 - 0x7fff92764fff libCoreVMClient.dylib (32.3) <AD8391D9-56DD-3A78-A294-6A30E6ECE1A2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/ libCoreVMClient.dylib
0x7fff92780000 - 0x7fff928a0fff com.apple.desktopservices (1.7.4 - 1.7.4) <ED3DA8C0-160F-3CDC-B537-BF2E766AB7C1> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/V ersions/A/DesktopServicesPriv
0x7fff93102000 - 0x7fff9316aff7 libc++.1.dylib (65.1) <E5A0C88E-0837-3015-A987-F8C5A0D35DD6> /usr/lib/libc++.1.dylib
0x7fff9316b000 - 0x7fff9323dff7 com.apple.CoreText (260.0 - 275.16) <990F3C7D-EEF1-33C4-99D6-8E81C96ED3E3> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff934c4000 - 0x7fff935c6fff libcrypto.0.9.8.dylib (47.1) <72AA650B-0453-3BB4-BA03-824627BB199C> /usr/lib/libcrypto.0.9.8.dylib
0x7fff935c7000 - 0x7fff9362ffff libvDSP.dylib (380.6) <CD4C5EEB-9E63-30C4-8103-7A5EAEA0BE60> /System/Library/Frameworks/Accelerate.framework/Versions/A/Framew orks/vecLib.framework/Versions/A/libvDSP.dylib
0x7fff9363d000 - 0x7fff9399cfff com.apple.Foundation (6.8 - 945.18) <1D7E58E6-FA3A-3CE8-AC85-B9D06B8C0AA0> /System/Library/Frameworks/Foundation.framework/Versions/C/Founda tion
0x7fff93a14000 - 0x7fff93a16fff com.apple.securityhi (4.0 - 55002) <26E6D477-EF61-351F-BA8C-67824AA231C6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks /SecurityHI.framework/Versions/A/SecurityHI

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 137
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=188.1M resident=144.6M(77%) swapped_out_or_unallocated=43.6M(23%)
Writable regions: Total=421.9M written=292.5M(69%) resident=339.7M(81%) swapped_out=0K(0%) unallocated=82.2M(19%)

REGION TYPE VIRTUAL
=========== =======
(null) (reserved) 40K reserved VM address space (unallocated)
CG backing stores 3380K
CG image 4K
CG shared images 160K
CoreServices 992K
IOKit 32.2M
MALLOC 361.7M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=249 156K
STACK GUARD 56.0M
Stack 10.5M
VM_ALLOCATE 16.1M
__DATA 13.3M
__IMAGE 528K
__LINKEDIT 60.5M
__TEXT 127.6M
__UNICODE 544K
mapped file 39.8M
shared memory 424K
=========== =======
TOTAL 723.9M
TOTAL, minus reserved VM space 723.9M

Model: Macmini6,1, BootROM MM61.0106.B03, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.7f0
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384A544632353636344A485A2D3147364D32
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384A544632353636344A485A2D3147364D32
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10E), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS545050A7E362, 500.11 GB
USB Device: Hub in Apple Extended USB Keyboard, apple_vendor_id, 0x1002, 0x14100000 / 1
USB Device: USB Optical Mouse, 0x093a (Pixart Imaging, Inc.), 0x2510, 0x14130000 / 3
USB Device: Apple Extended USB Keyboard, apple_vendor_id, 0x0204, 0x14110000 / 2
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x828a, 0x1d181300 / 7

Last edited by Plisko (5 years ago)

#2 [en] 

Did you try reduce the density of or disable the micro vegetation?
There is (was?) a bug where it lead to a crash on certain mac hardware configurations.

in client.cfg edit/add those lines:
MicroVeget = 0;
MicroVegetDensity = 10.0000000000;

(first disables, second reduces to minimum)


Did you try to build the game from source? https://ryzomcore.atlassian.net/wiki/display/RC/Build+Source+on+M ac

There are alternative precompiled versions out there as well (the app store is sometimes very far behind regarding updates) but I can't provide you a link for those (don't have it)

Last edited by Jarnys (5 years ago) | Reason: added description on config edit

---

#3 [en] 

I read about the vegetation crash but didn't try that yet. I will test that.

#4 [en] 

Just tested it, not luck with changing the microvegitation.

I really don't know if I have the confidence to compile my own version of the game.

Last edited by Plisko (5 years ago)

#5 [en] 

You can also try to disable sound.

If this doesn't help, you can help find the reason by...:
1. find the client.log file and delete it, it should be close to the client.cfg file
2. attempt one more start of ryzom
3. post the new client.log if it is short or upload it somewhere and post a link

---

Casy * Foreign Secretary * Alliance of Honor
Intensive Care Bear

#6 [en] 

I'll look into that. Thanks.

There are several mentions of this problem in the app store reviews. Hopefully someone smarter than me ends up on the case.
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