English French German Spanish Russian
ATI video card in a Sony Vaio - TECHNICAL SUPPORT / WEB APPs BUGS - Ryzom Community ForumHomeGuest

TECHNICAL SUPPORT / WEB APPs BUGS


uiWebPrevious1uiWebNext

#1 Report | Quote[en] 

Sony hasn't released the updated driver for the Radion HD 5470, and I can't install the ATI version (updated 4/25). The game asks me if I want to update the driver every time I start it, and I have to check no.

Then, when I log in, the only message I get is : Patch Failed. Clicking OK does nothing, I have to close the launcher to get rid of the message, and the game closes.

#2 Report | Quote[en] 

I re-booted and got this message:


Access Violation exception generated at 0x75CB1A58, thread attempts to read at 0x10.
The thread attempted to read from or write to a virtual address for which it does not have the appropriate access.
-------------------------------

Log with no filter:
-------------------------------
2012/04/28 20:43:02 client_ryzom_rd.exe WRN 1538 path.cpp 1297 : PATH: CPath::insertFileInMap(gen_mo_charogneinsect.tga, sfx.bnp@gen_mo_charogneinsect.dds, 1, dds): already inserted from 'construction.bnp@', skip it
2012/04/28 20:43:03 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'sky.bnp' to the collection
2012/04/28 20:43:03 client_ryzom_rd.exe WRN 1538 path.cpp 1297 : PATH: CPath::insertFileInMap(canope_matis_trunk.dds, sky.bnp@canope_matis_trunk.dds, 0, dds): already inserted from 'matis_maps.bnp@', skip it
2012/04/28 20:43:03 client_ryzom_rd.exe WRN 1538 path.cpp 1297 : PATH: CPath::insertFileInMap(canope_matis_trunk.tga, sky.bnp@canope_matis_trunk.dds, 1, dds): already inserted from 'matis_maps.bnp@', skip it
2012/04/28 20:43:03 client_ryzom_rd.exe WRN 1538 path.cpp 1297 : PATH: CPath::insertFileInMap(canope_matis_trunk_detail.dds, sky.bnp@canope_matis_trunk_detail.dds, 0, dds): already inserted from 'matis_maps.bnp@', skip it
2012/04/28 20:43:03 client_ryzom_rd.exe WRN 1538 path.cpp 1297 : PATH: CPath::insertFileInMap(canope_matis_trunk_detail.tga, sky.bnp@canope_matis_trunk_detail.dds, 1, dds): already inserted from 'matis_maps.bnp@', skip it
2012/04/28 20:43:03 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'sound.bnp' to the collection
2012/04/28 20:43:03 client_ryzom_rd.exe WRN 1538 path.cpp 1297 : PATH: CPath::insertFileInMap(string.typ, sound.bnp@string.typ, 0, typ): already inserted from 'leveldesign.bnp@', skip it
2012/04/28 20:43:03 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'sources_ig.bnp' to the collection
2012/04/28 20:43:03 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'sources_lightmaps.bnp' to the collection
2012/04/28 20:43:03 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'sources_maps.bnp' to the collection
2012/04/28 20:43:03 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'sources_pacs.bnp' to the collection
2012/04/28 20:43:03 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'sources_shapes.bnp' to the collection
2012/04/28 20:43:03 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'sources_zones.bnp' to the collection
2012/04/28 20:43:03 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'terre_ig.bnp' to the collection
2012/04/28 20:43:03 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'terre_lightmaps.bnp' to the collection
2012/04/28 20:43:03 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'terre_maps.bnp' to the collection
2012/04/28 20:43:03 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'terre_pacs.bnp' to the collection
2012/04/28 20:43:03 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'terre_shapes.bnp' to the collection
2012/04/28 20:43:03 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'terre_zones.bnp' to the collection
2012/04/28 20:43:03 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'tryker_ig.bnp' to the collection
2012/04/28 20:43:03 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'tryker_island_ig.bnp' to the collection
2012/04/28 20:43:03 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'tryker_island_pacs.bnp' to the collection
2012/04/28 20:43:03 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'tryker_island_shapes.bnp' to the collection
2012/04/28 20:43:03 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'tryker_island_zones.bnp' to the collection
2012/04/28 20:43:03 client_ryzom_rd.exe WRN 1538 path.cpp 1297 : PATH: CPath::insertFileInMap(water_tryker_island.shape, tryker_island_zones.bnp@water_tryker_island.shape, 0, shape): already inserted from 'tryker_island_shapes.bnp@', skip it
2012/04/28 20:43:03 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'tryker_lightmaps.bnp' to the collection
2012/04/28 20:43:04 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'tryker_maps.bnp' to the collection
2012/04/28 20:43:04 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'tryker_newbie_ig.bnp' to the collection
2012/04/28 20:43:04 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'tryker_newbie_pacs.bnp' to the collection
2012/04/28 20:43:04 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'tryker_newbie_shapes.bnp' to the collection
2012/04/28 20:43:04 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'tryker_newbie_zones.bnp' to the collection
2012/04/28 20:43:04 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'tryker_pacs.bnp' to the collection
2012/04/28 20:43:04 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'tryker_shapes.bnp' to the collection
2012/04/28 20:43:04 client_ryzom_rd.exe WRN 1538 path.cpp 1297 : PATH: CPath::insertFileInMap(tr_acc_pouf.shape, tryker_shapes.bnp@tr_acc_pouf.shape, 0, shape): already inserted from 'indoors_shapes.bnp@', skip it
2012/04/28 20:43:04 client_ryzom_rd.exe WRN 1538 path.cpp 1297 : PATH: CPath::insertFileInMap(tr_acc_table.shape, tryker_shapes.bnp@tr_acc_table.shape, 0, shape): already inserted from 'indoors_shapes.bnp@', skip it
2012/04/28 20:43:04 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'tryker_zones.bnp' to the collection
2012/04/28 20:43:04 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'zorai_ig.bnp' to the collection
2012/04/28 20:43:04 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'zorai_island_ig.bnp' to the collection
2012/04/28 20:43:04 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'zorai_island_pacs.bnp' to the collection
2012/04/28 20:43:05 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'zorai_island_zones.bnp' to the collection
2012/04/28 20:43:05 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'zorai_lightmaps.bnp' to the collection
2012/04/28 20:43:05 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'zorai_maps.bnp' to the collection
2012/04/28 20:43:05 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'zorai_pacs.bnp' to the collection
2012/04/28 20:43:05 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'zorai_shapes.bnp' to the collection
2012/04/28 20:43:05 client_ryzom_rd.exe DBG 1538 big_file.cpp 276 : BigFile : adding bnp 'zorai_zones.bnp' to the collection
2012/04/28 20:43:05 client_ryzom_rd.exe INF 1538 path.cpp 941 : PATH: CPath::addSearchPath(examples, 1, 0): adding the path 'examples/'
2012/04/28 20:43:05 client_ryzom_rd.exe INF 1538 path.cpp 1272 : PATH: CPath::insertFileInMap(r2_features_loaded.lua, examples/r2_features_loaded.lua, 0, lua): already inserted from 'data_common.bnp@' but special case so overide it
2012/04/28 20:43:05 client_ryzom_rd.exe INF 1538 init.cpp 551 : PROFILE: 33 seconds for Add search paths Predata
2012/04/28 20:43:05 client_ryzom_rd.exe WRN 1538 path.cpp 505 : PATH: CPath::lookup(classificationtype_words_en.txt): file not found
2012/04/28 20:43:15 client_ryzom_rd.exe DBG 1538 sock.cpp 330 : LNETL0: Socket 416 closing for crashcounter.nevrax.com:80 (91.121.160.110) at :49173 (192.168.0.3)
-------------------------------
User Crash Callback:
-------------------------------
UserId: 4294967295
HomeId: 0
ShardId: 0
On a Mainland Shard
Application: ryzom_live
No user entity informations
ViewPosition: 0.00 0.00 0.00
Time in game: 0h 0min 0sec
LocalTime: 2012/04/28 20:43:20
ServerTick: 0
ConnectState: NotInitialised
LocalAddress: :0 (0.0.0.0)
Language: <NotExist:LanguageName>
ClientVersion: 1.2.0.904
PatchVersion:
Client is online
NumServerHOP: 0
NumFarTP: 0
NumReselectPerso: 0
Connection Events:
Memory: 2217MB/3950MB
Process Virtual Memory: 156MB
NeL Memory: 0B
OS: Unknown (Build 7600) (6.1 7600)
Processor: Intel(R) Core(TM) i5 CPU M 460 @ 2.53GHz / Intel64 Family 6 Model 37 Stepping 5 / GenuineIntel / 2527MHz / 4 Processors found
CPUID: bfebfbff
HT: NO
CpuMask: 1
NeL3D: No driver
3DCard: ATI Mobility Radeon HD 5470, version 6.1.0.5
No sound
-------------------------------

#3 Report | Quote[en] 

Hi,

Can you try to delete the "patch" subdirectory of your Ryzom installation and try to log on again?

It is possible that your antivirus is blocking the patching so it may be worth a try to temporarily disable it.

---

Sywindt | Game Master | EN, NL, de, fr
uiWebPrevious1uiWebNext
 
Last visit Tue Apr 23 18:37:33 2019 UTC
P_:

powered by ryzom-api