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#1 Added by Medlock(arispotle) 1 decade ago Report | Quote[en] 

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I have two Ryzom account. Somehow i manage to activate subscription on wrong account. Is there a way to transfere this paymend? I really want to start play ryzom after long time , but i want to play my main character and he's on account without subscription..

Help me out please

#2 Added by Medlock(arispotle) 1 decade ago Report | Quote[en] 

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Can someone help me out here? I already send mail to support , but still no answer. Can GM help me please?

Thank you

Medlock

#3 Added by Sywindt(Yubo) 1 decade ago Report | Quote[en] 

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See your email :)

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Sywindt | Game Master | EN, NL, de, fr

#4 Added by Medlock(arispotle) 1 decade ago Report | Quote[en] 

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Cool, thank you :). Hope that you will transfer subscription fast so i can start again with my advanture in Ryzom.

#5 Added by Medlock(arispotle) 1 decade ago Report | Quote[en] 

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Hello,

Im still waiting for transfer. How much time do you need to transfer this subscription?


Thank you

Medlock

Last edited by Medlock(arispotle) (1 decade ago)

#6 Added by Medlock(arispotle) 1 decade ago Report | Quote[en] 

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I think that subscription will end before you will transfer it. I buess this was just your promise and now you leave me in the " dark".......


Thank you anyway and see ya again in year or two...

Ohh and i didnt play on active account....

#7 Added by Entendu 1 decade ago Report | Quote[en] 

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Medlock I think the csr team is a bit limited what they can discuss and answer on an open forum. If you wanted to communicate better with them an email or something would have been better.

#8 Added by Mokoi(arispotle) 1 decade ago Report | Quote[en] 

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Hello Medlock please try and be patient, your transfer request will be pro rata from the transfer date request so don't worry about the subscription expiring. Typically this takes 7 to 10 days to process.

#9 Added by Medlock(arispotle) 1 decade ago Report | Quote[en] 

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Entendu
Medlock I think the csr team is a bit limited what they can discuss and answer on an open forum. If you wanted to communicate better with them an email or something would have been better.


I get that and believe me i try with couple mails :).
Mokoi
Hello Medlock please try and be patient, your transfer request will be pro rata from the transfer date request so don't worry about the subscription expiring. Typically this takes 7 to 10 days to process..

Mokoi, thank you for your answer.

#10 Added by Medlock(arispotle) 1 decade ago Report | Quote[en] 

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15 working days is passed. Yes i know, be patient... But i realy want to play, so please tell me, when will you marge this subscription? You can answer me on my email.

Thank you

Medlock
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