Техническая поддержка


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#1 Многоязычный 

I just installed the client after a couple of years break. On the launcher I can log in with my old account and then I get the message that a patch is required. File 14 of 22 (construction_00823.patch) throws an error and I see the message "Patch failed!". When I click OK the launcher shuts down.
I started a second trial and got four more patch files installed before I hit the same issue. The error log disappears too fast to read it, but it seems to claim there is an illegal URL.
I have installed the 64bit client in a Windows 10 environment on my second drive, not the boot drive (which is a SSD with a rather small capacity).
Could that be the issue? Do you have any advise how I can fix this?

Edited 4 times | Last edited by Solannya (4 года назад)

#2 [en] 

Just to make sure: you downloaded a fresh copy of the installer, not just trying to upgrade an older existing copy, yes?

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My home is always sweet Yrkanis..

#3 [en] 

We have fixed the issue.

You need clean any ryzom installation

Look here https://en.wiki.ryzom.com/wiki/Ryzom_location
to know what folders Ryzom installer uses

Remove all files and download it again to get the latest version

Last edited by ERR: Author Not Set (4 года назад)

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