TECHNICAL SUPPORT / WEB APPs BUGS


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#16 Report | Quote[en] 

Bitttymacod
I'll give that a try and see what happends, Lwiz. On the other hand with a wireless mouse I'm not sure how to make it "hardware based". :))

Just checked in the Intellipoint control window and could not see a hardward/software change button. Looked to see if there were updatable drivers for the mouse (and keybd), but nada. :((

The mouse hardware option is under Game Configuration (press U), Input and Mouse.

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Eldest, Order of the White Lotus

#17 Report | Quote[en] 

Oh... game configuration! Got it, changed it. We'll see.

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Remembering Tyneetryk
Phaedreas Tears - 15 years old and first(*) of true neutral guilds in Atys.
(*) This statement is contested, but we are certainly the longest lasting.
<clowns | me & you | jokers>

#18 Report | Quote[en] 

Switched mouse from hardware to software. No improvement.

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Remembering Tyneetryk
Phaedreas Tears - 15 years old and first(*) of true neutral guilds in Atys.
(*) This statement is contested, but we are certainly the longest lasting.
<clowns | me & you | jokers>

#19 Report | Quote[en] 

I too have a client that is CPU heavy. The default mac one takes up the entire thing, so I compile my own which hovers around 150%, which isn't too bad, but could be better.

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#20 Report | Quote[en] 

I just tried clearing my cache and that didn't help either. I'd really like to find out why this has just come up and what can be done to improve performance.

Right now ryzom on my machine interferes with it's own chat boxes.

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Remembering Tyneetryk
Phaedreas Tears - 15 years old and first(*) of true neutral guilds in Atys.
(*) This statement is contested, but we are certainly the longest lasting.
<clowns | me & you | jokers>

#21 Report | Quote[en] 

This may help investigations ..

In Windows the task manager (Ctrl+ALt+del) > processes shows you the CPU usage by process my idle comes in at around 25% in Vista

As for Macs Click on the "Applications" icon in the a Mac "Finder" window and scroll down to the "Utilities" folder and select "Activity Monitor." Double-click "Activity Monitor" to launch the application.

Read more: How to View Running Processes on Mac OS X | eHow.com http://www.ehow.com/how_4799610_running-processes-mac-os-x.html#i xzz1jmkhRX2i

#22 Report | Quote[en] 

I've been using the task manager to monitor things. My System Idle Process comes in at 0% and ryzom client at 99%

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Remembering Tyneetryk
Phaedreas Tears - 15 years old and first(*) of true neutral guilds in Atys.
(*) This statement is contested, but we are certainly the longest lasting.
<clowns | me & you | jokers>

#23 Report | Quote[en] 

My lappy was having some heavy CPU usage with 2 clients, maybe a different issue than yours. I did 3 things that im not sure which one did help

-ryzom config tool -> general -> advanced -> slow down the game
-updated display driver
-changed display driver type to opengl

I hope it helps

#24 Report | Quote[en] 

Mokoi
This may help investigations ..

In Windows the task manager (Ctrl+ALt+del) > processes shows you the CPU usage by process my idle comes in at around 25% in Vista

As for Macs Click on the "Applications" icon in the a Mac "Finder" window and scroll down to the "Utilities" folder and select "Activity Monitor." Double-click "Activity Monitor" to launch the application.

And in Linux/Unix, you can use "top" (type it in a terminal). This also works for MacOSX since it's based on Unix.
Ryzom usually takes 94 - 100% of one CPU core and (depending on my in-game settings), 30 - 37% RAM.

#25 Report | Quote[en] 

Dinorath
My lappy was having some heavy CPU usage with 2 clients, maybe a different issue than yours. I did 3 things that im not sure which one did help

-ryzom config tool -> general -> advanced -> slow down the game
-updated display driver
-changed display driver type to opengl

I hope it helps

Well, I'm only running one client, so that's not a deal. I really hate to slow down the game with the amount of lag I'm getting already.

Display driver type was Auto, no idea what that would default to, but I'm going to check that.

Edit: Direct3D seems to be better for me than OpenGL, but I didn't test it for very long. I'll try that tonight.

It has been a while since I updated my drivers, but I'm not quite sure how that would make for a sudden change in performance unless there was an un-documented change to accomodate new drivers. I'll look and see if there's an upgrade for my NVidia GEForce 9600 GT.

Thanks to all for their ideas.

Last edited by Bitttymacod (1 decade ago)

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Remembering Tyneetryk
Phaedreas Tears - 15 years old and first(*) of true neutral guilds in Atys.
(*) This statement is contested, but we are certainly the longest lasting.
<clowns | me & you | jokers>

#26 Report | Quote[en] 

Bitttymacod
Display driver type was Auto, no idea what that would default to, but I'm going to check that.

Edit: Direct3D seems to be better for me than OpenGL, but I didn't test it for very long. I'll try that tonight.

It has been a while since I updated my drivers, but I'm not quite sure how that would make for a sudden change in performance unless there was an un-documented change to accomodate new drivers. I'll look and see if there's an upgrade for my NVidia GEForce 9600 GT.

Auto usually uses D3D for AMD/ATI cards and OGL for nVidia cards (which should be the best choice in most cases as well) - but this is only true for windows systems since other don't have D3D.

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#27 Report | Quote[en] 

Well, I am on a Windows XP system.

I upgraded my drivers (they were a year old) and had a long session last night.

D3D seemed to give me a little better results than I had before -- for about 15 minutes. Then it was hit and miss, with some pretty nasty misses. Digging and chatting is always dangerous, but digging and suddenly having the keystrokes in the chatbox:

g.....o.........l.....ik.....e.........thi.....s

made for some exciting digs.

Strangely enough, I didn't have the problem while organizing the team to take down Kipuketh.

Now I will set it to OGL and see what that does. So far not so good.

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Remembering Tyneetryk
Phaedreas Tears - 15 years old and first(*) of true neutral guilds in Atys.
(*) This statement is contested, but we are certainly the longest lasting.
<clowns | me & you | jokers>

#28 Report | Quote[en] 

Hi Bitttymacod,

Can you have a look at your network window (Shift-N) and see what the "ping" value is when you are experiencing the problem?

Are you running Windows XP with service pack 3? 

NVidia cards should usually run great with OpenGL, and Ryzom using a lot of CPU is not necessarily a problem. My guess is that there is another process that is interfering somehow. Can you give some information about other processes that are running on your PC?

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Sywindt | Game Master | EN, NL, de, fr

#29 Report | Quote[en] 

Hi, Sywindt --

I'm running Win XP service pack 3 up to date. I just installed the new drivers for NVidia, but to no great effect. The NVidia card is working fine in other applications, such as viewing videos. Forcing OGL seems to have alleviated the problem a little but not completely. In fact it's happening just as I type.

Ping is on the order of 400-500 (and always has been for me). Download ranges from 400-1200 depending on region (and again, it always has). Upload is in the 350 to 500 range. I had checked the values in the Network box because I always have that open.

Other processes running are Firefox (currently 9.0.1) and sometimes Yahoo IM, Ventrilo, and Thunderbird. There appears to be no correlation with what is open, and I used to have all of those open without problems before.

I am running Avast anti-virus, but I was running McAfee when this first started and the change has not made any difference.

The problem is not that "Ryzom is using a lot of CPU" -- the problem is that Ryzom is using *all* the CPU. It just took me 5 seconds to open the task manager and it's set for high priority and Ryzom to Normal.

One thing that I have noted is that my Cache folder fills up very fast. What are the files in the cache folder? Could this be related?

-- Frustrated.

--- Bittty

P.S. -- The Login splashscreen for Ryzom interferes with the other processes in the computer... That's not normal (imho).

Last edited by Bitttymacod (1 decade ago)

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Remembering Tyneetryk
Phaedreas Tears - 15 years old and first(*) of true neutral guilds in Atys.
(*) This statement is contested, but we are certainly the longest lasting.
<clowns | me & you | jokers>

#30 Report | Quote[en] 

I can understand your frustration, let's see if we can figure this out.

Please try the following suggestions to see if that helps anything:

1. Have you tried disabling your anti-virus temporarily? Perhaps the anti-virus interferes in some way.
2. Have you tried installing a freshly downloaded copy of Ryzom in a different location? (C:\Ryzom for example) Perhaps there is something in your config, data or save files that causes the problem.

The cache folder is just a copy of images from the in-game browser (forum sig banners, guild logos etc.) and prevents a re-download of all those images every time you browse. I doubt that this is related.

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Sywindt | Game Master | EN, NL, de, fr
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