Technical Support - Ryzom Community Forum Wed, 28 Oct 2020 22:43:10 +0000 ryApp::FeedBuilder 15 Technical Support - Ryzom Community Forum <![CDATA[problème d'abonnement !]]> Fri, 09 Oct 2020 16:41:43 +0000 Technical Support
Cette adresse est celle du nouveau système de facturation. Ce message annonce juste la fin de votre ancien abonnement via Paypal, mais ce n'est rien de grave puisque ça va enchaîner sur votre nouveau abonnement Xsolla.

<![CDATA[il est où le yubo ?]]> Wed, 07 Oct 2020 14:31:28 +0000 Technical Support
Nous avons eu le temps de voir la capture d'écran que vous aviez posté sur Rocket Chat.

En fait vous vous êtes bien abonné mais vous avez abonné le mauvais compte.

Inutile de continuer la conversation sur le forum, venez me parler en direct quand je suis sur le serveur s'il vous plaît. Merci.

<![CDATA[erreur d'ouverture de fichier]]> Tue, 29 Sep 2020 01:41:51 +0000 Technical Support
j'ai réussi mode sans échec ^^
passé le ddu sans souci
patch 456.55 installé
vérif de la version installée = 443.18

<![CDATA[invisible mobs names]]> Tue, 22 Sep 2020 14:15:22 +0000 Technical Support
Developers are aware of this bug and are working to fix it.

Best regards.]]>
<![CDATA[Cannot log in getting error]]> Thu, 17 Sep 2020 18:13:40 +0000 Technical Support
Go to the indicated path and delete all files that are located inside the unpack folder, this will re-patch and fix your bug. You can also rename the file ryzom_00833.idx into ryzom_00832.idx.

Best regards.]]>
<![CDATA[écran blanc au lancement]]> Mon, 14 Sep 2020 12:19:55 +0000 Technical Support avec l'aide de quelques vieilles croûtes du jeu c'est redevenu stable on dirait ..]]> Cholle <![CDATA[Achievements not recognized]]> Sat, 12 Sep 2020 23:48:45 +0000 Technical Support Ortaven
 I had a crash (due to the sound driver, which I have since changed, according to your advice ) and when I reconnected the fulfillment was gone

If you got the achievement and then crashed before th eserver saved, then the achievement was not saved. 

It will save on an intentional log-out though, and that is one way to get around having to wait (up to) 9 minutes for an autosave. However, logging out and back in takes at least a minute and is a bit more effort than just going AFK for a few moments.]]>
<![CDATA[Error: Bad/illegal cURL - cannot patch or connect]]> Thu, 10 Sep 2020 08:58:52 +0000 Technical Support
If you have old install, then you can just copy it over to new computer.]]>
<![CDATA[écran blanc au lancement]]> Sun, 23 Aug 2020 06:42:17 +0000 Technical Support
bien sûr comme par hasard, le launcher refonctionne là , mises à jour des patchs ok, sélection du personnage et je suis ig ...

durant 48h à chaque fois que j'ai pu accéder au jeu j'avais perdu toutes mes macros et là elles y sont !! j'ai fais aucune sauvegarde, je ne sais pas ce qu'il faut faire pour

vais devenir karavanier à ce rythme là ... :/

si ça refait la page blanche je mettrais une capture d'écran sur ce post

<![CDATA[SSL cert problem]]> Sat, 25 Jul 2020 17:34:22 +0000 Technical Support

(je décline toute responsabilité en cas de problèmes :) )]]>
<![CDATA[Fyros Deaths Cost More DP ?]]> Fri, 03 Jul 2020 07:55:09 +0000 Technical Support
Appreciate the thoughtful response, but i just couldn't wrap my head around it.  I thought it was funny and that's why I made the title a joke.

What was puzzling me is:

1.  I started the day with teeny DP and I died like 4 or 5 times.

2.  Each time ... I looked and laughed but I don't remember seeing a huge jump in those total and recovered numbers.

3.  My purpose in being down there was to confirm NPC locations, test missions and report potential bugs.

4.  I was not killing anything, mostly dropping aggro on the federals and tribe camps.  So having died 4 or 5 times, seeing the jump that big on only the last one didnt make sense as I couldn't imagine having recovered 1.7 million DP "planting flags".  And if I did, why didnt I see anything near those numbers with deaths 2 thru 5 ? 

4.  BTW, next time I killed something .... a puka in front of TP, DP was still above 4.6 million.

5.  I realize now I made a mistake in referencing the "you just killed something and now have 2.74 DP" message..... I realize that it is irrelavent tothe discrepancy I was trying to explain and shud have provided two of the same consecutive identically worded messages.

The one saying "Your death penalty has reached 4,262,500 and you have recovered ...." and the one I remebered preceding it "Your death penalty has reached 2,750.000 and you have recovered ....",  Perhaps I misremebered but but given the way in seemed to jump off the screen that *one* time, I'd say possible but not likely.

If it hapens again, I'll take screenies after each one and perhaps you can clue me in one what Im missing.  Just having the last one isn't really helpful.

Personally, I don't have any reason to care as it has 0 impact.   It's not like I am grinding to earn XP at this point... no matter what I do down in SC, toon is not capable of earning XP with DP or no DP.  But, as you know from past efforts we have worked on, if I encounter a puzzle that I can't solve, it's gonna gnaw at my brain till I can make sense of it.

Akhires ... all i can say is "interesting mindset"... my 1st karen-like experience.  What I'd like you to realize is I couldn't care less about getting DP; its a normal state of being.  DP is only meaningful when your toon can earn XP.  I haven't gone one day without DP since mid May.   I'd be real interested as to the reason anyone in such a situation would become "unsettled".  To me this is simply a puzzle, I puzzle I'd like to solve.

I should aslo tell you that no, I have never paid much attention to DP mechanics other than how it affected the math in Bunny Tools.  DP has simply never been something worth caring about.  The change in the pattern after deaths 2 thru 5 seemed consistent, death 6 not being consistent intrigued me, I could not account for the change in pattern so I asked the question. 

Yes i do get that the math works for the 6th deal the 3 numbers do draw a logial conclusion ... my issue hoiwver is that the 5th deaths numbers for total / recovered where about half.

Again, it would have been more helpful for me to post pics of two of the same messages ...

"Your death penalty has reached 4,625,000 and you have recovered ...."

being preceded by

"Your death penalty has reached 2,750,000 and you have recovered ...."

The 2,746,00 thing with the cuttler was a red herring and just confused the issue, my bad.

The recovered DP is the most puzzling as I did nothing to earn any of it running around and planting flags, and seeing if the mobs and missions mats requested actually existed in region ... 1.7 mil DP recorved ?  ... from what ... wouldn'y I have to kill / harvest / craft a bunch of thing to build that in in such a short time ?

 I have seen a lot of things in the game that didn't make sense:

Soon after asking about those, was able to get constructive answers.  But the images speak for themselves, they do not make sense ... the explanations provided however did.   The text is still not rational, I now understand the cause.  But that doesnt change the fact that there is a disconnect between event sequencing that is possible given technology restraints and what is suppossed to happen in the "World of Atys".

Next time in, I will see if I can duplicate the experience.  If  can't,  then problem solved ...a bug is not a bug unless you can dulicate it.    If I  can duplicate it, perhaps we can put our heads together and detemine what happened ....

I'll note that that was a rough day for electonics ... we had storms all day, 4 power interuptions, longest 11 minutes (UPS last 20ish), a 2 hour brownout (103 volts) .... but i didn't notice anything on the PC other than monitors were a litle dull during the brownout.  I'm fairly confident that anything that would affect data integrity would not have gotten pass the UPS.]]>
<![CDATA[Récupération de personnage]]> Wed, 01 Jul 2020 20:06:32 +0000 Technical Support
Je vais contacter le support par mail ;)

Merci et bonne soirée !

<![CDATA[Client stucks at loading screen]]> Tue, 09 Jun 2020 12:30:13 +0000 Technical Support
Best regards,]]>
<![CDATA[Translation to DE: Naming of Shields]]> Sun, 07 Jun 2020 12:35:13 +0000 Technical Support XXX needs armour
8 x Pakmon Shield q11
2 x Kastu Buckler q35
(die Zahlen waren höher, die Qualität auch, Ablieferung beim Typen der am östlichen Stadtausgang von Jen-Lai rumlungert; keine Ahnung wo man die üblich herbekommt, bekam ich als Tagesmission)

Der Bauplan des (größeren) Pakmon-Schildes (und nicht des Rundschildes) in der Basisausführung wurde beim Lehrer auch als Kastu (=Rundschild) angezeigt (aber mit dem richtigen Symbolbild für das größere Schild). Bei sowas fancy wie leuchtenden Schilden bin ich noch viele Level von entfernt.]]>
<![CDATA[Access Violation exception (tp, exit, switch char)]]> Sat, 09 May 2020 04:53:34 +0000 Technical Support
OT still broken.]]>
<![CDATA[Patch 813 cannot be installed]]> Thu, 07 May 2020 11:00:53 +0000 Technical Support
You need clean any ryzom installation

Look here
to know what folders Ryzom installer uses

Remove all files and download it again to get the latest version]]>
<![CDATA[Paid for sub got nothing]]> Mon, 27 Apr 2020 21:43:59 +0000 Technical Support Heli <![CDATA[abonnement]]> Mon, 27 Apr 2020 21:08:04 +0000 Technical Support Heli <![CDATA[Resubscribed for one month but cannot login in game.]]> Mon, 27 Apr 2020 21:07:12 +0000 Technical Support Heli <![CDATA[Recovering account]]> Mon, 27 Apr 2020 21:05:27 +0000 Technical Support Heli <![CDATA[Impossible de me connecter en jeu (serveur) depuis le patch d'hier]]> Mon, 27 Apr 2020 20:42:27 +0000 Technical Support Heli <![CDATA[Posting Images on Forums]]> Sun, 19 Apr 2020 15:21:17 +0000 Technical Support
I would also suggest including Shadowplay for movies from nVidia ... it's already on 82% of gamer's PCs

Older windows version have built in print screen tools Shift-Prnt Scr.  Also can be saves wherever you want  E:\Ryzom 64\Screenies or E:\Ryzom 64\Tickets in my case

Directions would be good too ... I tried Greenshot, had trouble figuring out what to do.]]>
<![CDATA[I have no sound!]]> Sun, 19 Apr 2020 04:29:13 +0000 Technical Support Kaetemi <![CDATA[My Account]]> Sun, 12 Apr 2020 22:57:51 +0000 Technical Support Laoviel <![CDATA[Ryzhome: Display for home fails when no home present]]> Sun, 12 Apr 2020 00:16:37 +0000 Technical Support Moniq <![CDATA[Bug lors de la connexion]]> Mon, 16 Mar 2020 17:24:39 +0000 Technical Support
Ou dans client.log vers la fin une ERROR ?]]>
<![CDATA[Around channel is completely broken due to the translation herezy]]> Fri, 28 Feb 2020 03:28:10 +0000 Technical Support Kyriann
Eh bien moi je vais prendre la parole pour défendre cette "hérésie" qui est une des avancées majeures à mon sens.
Les events y ont gagné une fluidité remarquable.
Tout le monde peut s'exprimer dans le langage qu'il veut sans se prendre la tête à essayer de trouver une périphrase pour arriver à exprimer dans une langue qu'il ne maitrise pas bien un concept que la personne en face ne comprendra pas !
Alors bien sûr cela a des contraintes, la première étant de s'exprimer CORRECTEMENT car oui le traducteur ne peut traduire que ce qu'il comprend et les idk, imo, et autres langages sms sont à proscrire ! Mais moi je dis tant mieux ! Quelle joie de retrouver un langage informatif et pas une suite d'abréviations sans queue ni tête !
Donc merci le correcteur et oui, il faut qu'il reste par défaut en position on !

Note : Je n'ai, volontairement, pas traduit ce post ...

But I will translate it LOL

(sorry Kyriann Ba'Zephy :p)

Well, I am going to take the floor to defend this "heresy" which is one of the major advances in my opinion.
Events have gained a remarkable fluidity.
Everyone can express themselves in the language they want without having to bother trying to find a periphrase to express in a language they don't understand a concept that the person opposite won't understand!

Then of course this has constraints, the first one being to express oneself CORRECTLY because yes the translator can only translate what he understands and idk, imo, and other sms languages are to be avoided! But I say so much the better! What a joy to find an informative language and not a series of abbreviations without head or tail!
So thanks to the proofreader and yes, it must remain by default in the on position!

Note: I didn't translate this post on purpose...

<![CDATA[Certificats expirés => Plus de download/installation]]> Tue, 28 Jan 2020 15:50:18 +0000 Technical Support Ulukyn <![CDATA[J'ai un gh dont je ne peux rien retirer]]> Tue, 31 Dec 2019 16:07:55 +0000 Technical Support
Je vais monter un perso tryker et je vais faire le transfert.

Pour l'instant, j'ai aucune envie de mettre un abonnement pour Agmia! et ça ne viens pas des joueurs, car j'ai été bien acceuilli par eux!

Passez un bon reveillon]]>
<![CDATA[New Horizon impossible de voyager]]> Sun, 29 Dec 2019 19:14:02 +0000 Technical Support
Oui c'est résolu, j'ai juste testé Avendale et Fairhaven.

<![CDATA[Network Issues - Steam Present on Network]]> Tue, 24 Dec 2019 08:09:02 +0000 Technical Support
Ryzom was unplayable ... constant Please Waits. Checked Bandwidth Monitor on Router and it was showing slightly more than the ISP guaranteed minimum speed in one client. So checked my son's box and Steam was downloading an update to a game. According to Steam, it was downloading at an average rate of 11.2 Mbps and peaking at 12.4 Mbps

And yet the router was indicating that bandwidth on that channel ranging from 200 to 500 Mbps. Yes ... delivering 12 but consuming 200 - 500.. Whatever I set the limit to... he would get about 1/3oth of that.

Lmiting it in steam app didn't seem to change anything. This appears to do the trick.]]>
<![CDATA[Big Problem With Being Labeled As A F2P Player, when I have been a P2P Player since 2013.]]> Sat, 14 Dec 2019 07:03:15 +0000 Technical Support
Yeah I love the entire franchise, and it is not available on Linux, so I spent about $750 to buy myself a PS4 Pro, yet another monitor, and the super deluxe awesome edition of Borderlands 3, and I just need to play this game..... sorry]]>
<![CDATA[Rubberbanding that comes in waves..]]> Sun, 08 Dec 2019 20:57:29 +0000 Technical Support
So, no, not fixed after the Anlor winn events finished.]]>
<![CDATA[HOWTO use item groups]]> Sun, 27 Oct 2019 15:56:54 +0000 Technical Support Revvy
You can also avoid using /naked command when you want to remove the helmet.
Edit group_charName.xml and insert <remove slot="Head" /> in the group name branch.

/createGroup SomeName true
will include empty slots into the group]]>
<![CDATA[Maintenance]]> Wed, 23 Oct 2019 02:51:16 +0000 Technical Support Milhouze <![CDATA[API not working]]> Wed, 02 Oct 2019 12:54:19 +0000 Technical Support Ulukyn <![CDATA[Objets de l'appartement ne restent pas et ne sont pas déplaçables.]]> Mon, 23 Sep 2019 10:49:48 +0000 Technical Support Thalys <![CDATA[Mélange de langue française et anglaise dans les messages infos système.]]> Sun, 22 Sep 2019 12:01:15 +0000 Technical Support
regarde le post d'Ulu ici]]>
<![CDATA[August Event Fail]]> Sun, 01 Sep 2019 16:34:36 +0000 Technical Support
a)  Using the latest card
b)  Had just done a close / reopen before placing the last chip]]>
<![CDATA[(erledigt: das Kto ist wieder ok) zweites Konto (f2p) existiert plötzlich nicht ...?]]> Wed, 07 Aug 2019 16:15:25 +0000 Technical Support Tryroamer <![CDATA[Windows Schannel Errors]]> Wed, 26 Jun 2019 23:38:29 +0000 Technical Support
a) Running a server w/ more connections than non server OSs provide for.

b) Accessing a https web site while the site is stored locally under old http.

c) having an old version of ccleaner installed.

d) Not real. just spitting out error for no reason (from MS)]]>
<![CDATA[Mektoub Vanishing Act]]> Mon, 24 Jun 2019 05:58:45 +0000 Technical Support Yaandor <![CDATA[Using your Smartphone to Display IG Apps]]> Sun, 02 Jun 2019 17:28:12 +0000 Technical Support Dioaxius
Yeah, my post wasn't to lower your post FF. I can the utility in using your phone or tablet for apps off screen.

Was made in jest.

Beleive me ... when the light bulb went off, I thot ... this may be useful for others.  Then in order to do a follow up, I actually found it useful myself.   And BTW, the BM weather map is working now ... I had forgotten about the hard to see light gray lettering tap.]]>
<![CDATA[Stuck character unable to move]]> Sun, 02 Jun 2019 07:39:02 +0000 Technical Support
Not many games have encumbrance.]]>
<![CDATA[Shoutout To Asmosys]]> Thu, 30 May 2019 00:19:43 +0000 Technical Support
Thanks for going the extra mile and then some.]]>
<![CDATA[Zwei Accounts bei Steam nutzen]]> Wed, 29 May 2019 15:53:58 +0000 Technical Support
perfekte Beschreibung , hat mir sehr weitergeholfen .

Grüße vom Bonder]]>
<![CDATA[Concerning ONLY the Kami Welcomer missions in Oflovak's Oasis]]> Wed, 23 Jan 2019 13:45:13 +0000 Technical Support
BUT, it is a bug, and I guess I like torturing developers, or something.....]]>
<![CDATA[Ryzom killing my system's sound]]> Wed, 26 Dec 2018 23:27:04 +0000 Technical Support
<![CDATA[new computer ryzom client will not launch]]> Tue, 04 Dec 2018 17:34:10 +0000 Technical Support Brizz <![CDATA[All Of My Furnature Is Missing After The Dreaded "Patch"]]> Thu, 25 Oct 2018 22:09:07 +0000 Technical Support Mate