merci pour vos reponses mais je n'ai pas compris ce que je dois faire,
I can see from your billing account that there was a delay for November and December payments and they were charged in January along with the January payment. If you have been unsubscribed in this period, please send an email to email@example.com. If you have been playing the whole time, I cannot see anything untoward apart from the delay in charging you.
Senior Game Master
Ryzom Support Team