TECHNICAL SUPPORT / WEB APPs BUGS


Disappearing pointer

I have an issue with my pointer disappearing. When I first start, the custom Ryzom pointer is there for the character selection, but disappears during loading. It didn't used to do that. It remains functional, but invisible so long as I am in-game, making the UI nearly impossible to use, even to quit. As soon as I alt-tab or quit, the pointer reappears, but it never remains visible in-game.

This issue is across both clients. I have two entirely separate folders; one for each client. If one of the files went bad, I would think that the other client would still work fine.

I have tried re-logging, resetting to defaults, and installing a fresh client, yet the issue remains.

No system changes have been made since it last worked properly. Same video card, same drivers, same mouse, no OS patches.

And since I know I'll be asked:
- Win7 (64-bit)
- GTX465

Any help would be appreciated.

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Last visit Monday, 29 April 08:09:10 UTC
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