Xatokar (atys)
I have 32 bit Windows Vista and when i click on the Transporter's "I want to help" option nothing happens. But the transport to another city does work.
I hope this gets fixed soon, I miss my civ focus pick and i would even do occupations if that's what it took to get it back.
I have noticed that the New Horizon Agents will sometimes decline your help, I assume this happens when this mysterious bar is full, i.e. people have been handing in faster than they have been transporting.
It's not easy to see that the agent is declining your service, he doesn't say anything but in your 'system info' tab you'll get a message like: 'Agent does not require any goods at the moment". So it makes it seem like the agent is doing nothing, because it closes the dialogue options without any obvious message to you.
This has only really happened to me at the Zoari NH Agent.
Perhaps this is your problem?