I rebooted the computer, reset the router and the cable modem. Additionally, this is the only program I have the issue with...that is...another game, planeshift, runs fine...and there is no evidence of a delay with the internet or anything else. The reboot didn't help at all...I also removed the game and did a complete install...still no help. PW every 1 to 1 1/2 min. You know more than I do, but it is doubly coincidental that the pw started with the refresh, and is resolved with refresh....(with refresh the pw resolves in 3 or 4 secs, without refresh it takes 4 or 5 min. The game isn't really playable like this. I limp along killing psyks or something that won't give me a problem but I can't be anywhere dangerous and that's a big part of the fun in the game.