As I told you in game, you are using an old patch. You need to reinstall Ryztart (the new launcher) via the official website: https://ryzom.com .
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Jadeyn | Senior Game Master | Polyglot/MultilingualRyzom Support Team
Техническая поддержка |
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Jadeyn | Senior Game Master | Polyglot/Multilingualpowered by ryzom-api