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How long it take to get the old character back? - SUPPORT TECHNIQUE / BUGS APP WEB - Forum Communauté RyzomAccueilInvité

SUPPORT TECHNIQUE / BUGS APP WEB


How long it take to get the old character back?

Hello Ertroon,

we have well received your yesterday's mail in the middle of the night, our time :-)

As Moniq already stated, a restoration requires a higher powered CSR (Customer Support Representative). So it might take a bit of time until a restoration can be completed.


However, your characters are now restored and we like to ask you to check your mail for further information about your restoration

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Aileya | Senior Game Master | Deutsch / English
Customer Support Representative
Graphics Team Member
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