Technical Support

#1 Added by Seleena 8 years ago  

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If you are haviing a graphics issue and dont see colors or all white it is an easy fix.. (believe me I did it)

Open the Ryzom file on your computer, open the ryzom_configuration_qt_r file.
Open "Display" and change yours to Direct3D. Then boot from the bottom right button back to the game.

I LOVE color :)

Seleena

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"The master in the Art of Life does not distinguish much between his work and his play, his work and his leisure, his mind and his body, his education and his recreation, his love and his religion. He barely distinguishes which is which. Simply, he perceives his vision of excellency in everything he does, leaving others to decide if he is working or playing. To his own eyes, he is always doing both."

#2 Added by Lialotta 8 years ago  

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worked for me :)

actualy i used ryzom configuration tool to set Direct3D mode instead of Auto, but thanks for idea, Sel :)

#3 Added by Xiombarg 8 years ago  

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You could also try to decrease special effects or texture quality in Configuration :)

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Kervala - Ryzom volunteer developer - Working on different clients

#4 Added by Nume 8 years ago  

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I have had this problem for the last month or has it two months now that the great evil 3.0 patch has been messing with my computer.

I have had to go in each time (the game insists I patch with no other option) I patch.

Using Linux mine had to be changed to OpenGL from Auto. I believe there is a problem with the Auto. Somehow it is not detecting what is currently working on the computer or should be working on the computer.

#5 Added by Xiombarg 8 years ago  

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I'm sorry, but you misunderstood everything...

- client 3.0 has been up since 2010 (even if not the exact version)
- your should NEVER edit client_default.cfg, you need to edit client.cfg
- Driver3D = "Auto" => is using OpenGL every time

Please what is not working ?

Where are installed you files ?
How do you launch Ryzom ?

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Kervala - Ryzom volunteer developer - Working on different clients

#6 Added by Seleena 8 years ago  

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I play Ryzom in the way it is sent to me on the internet. I am NOT a techy, I just open and play.. which I would assume I should ? Having said that for the first month I downloaded the game, there was NO color.

Now I have color on cloths etc. I just changed to direct3d.

Perhaps someone should look into why we have to do this ? And not say we cant ??

Seleena

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"The master in the Art of Life does not distinguish much between his work and his play, his work and his leisure, his mind and his body, his education and his recreation, his love and his religion. He barely distinguishes which is which. Simply, he perceives his vision of excellency in everything he does, leaving others to decide if he is working or playing. To his own eyes, he is always doing both."

#7 Added by Nume 8 years ago  

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"Seleena"

I play Ryzom in the way it is sent to me on the internet. I am NOT a techy, I just open and play..

Lucky you.

#8 Added by Seleena 8 years ago  

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I guess... and I have color :)

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"The master in the Art of Life does not distinguish much between his work and his play, his work and his leisure, his mind and his body, his education and his recreation, his love and his religion. He barely distinguishes which is which. Simply, he perceives his vision of excellency in everything he does, leaving others to decide if he is working or playing. To his own eyes, he is always doing both."

#9 Added by Xiombarg 8 years ago  

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Sorry Seleena, I was talking to Nume :p

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Kervala - Ryzom volunteer developer - Working on different clients